"Being enthusiastic, knowledgeable and tailoring it to the attendee's needs."

"Very knowledgeable, patient, friendly. Thanks Kirsty!"

"Talking it through, encouraging engagement and all in all explaining what it was that we were up to. Come out of it pretty confident I had learnt a lot to help me in the day to day. Cheers Kirsty."

"Practical examples Innovative ideas Understanding of all kinds of businesses Concise impactful inspiration"

"I think the prep prior to training was really good"

"The set up was great, I felt prepared and taken care of. The zoom group with only a couple of people works really well."

"Found the analogies and visual aids useful and was put completely at ease about what I was doing, felt like there was a lot of support throughout the whole process and Kirsty was knowledgeable and highly efficient in her delivery"

"Trainer was so knowledgeable, great at using real examples. Was great to be able to show real examples and get feedback"

"Great with patience and reading everyone's work, really insightful learned a lot."

"Kirsty was a fab trainer and very informative!"

"Knowledge - trainer knew what she was talking about and was really helpful. Some good examples of things to use. Good tips. I like getting the practical experience from other people on what's best to do."

"Giving relevant tips while drawing out the big picture."

"Kirsty is a fountain of knowledge. Loved this course, the content, the approach, the very natural way in which Kirsty engaged with us and shared her knowledge. Doing the practical exercises was very useful, and because of the relaxed atmosphere, I did not feel stressed about sharing my content. I highly recommend this course, and actually any course Kirsty gives!"

"Very friendly and knowledgable trainers, very enjoyable sessions, good structure for remote learning."

"Kirsty was great at offering insight into how journalists and wider audiences think."

"The trainer was an exceptionally effective communicator and the class size was perfect . Really inspiring and highly valuable."

"Kirsty is amazing! Super engaging and knowledgeable and would love to attend more of her classes."

"I thought the course was excellent. Kirsty was so knowledgeable and tailored the course for what we needed to get out of it as a team. I learnt so much."

"Making a complex subject relevant and simple to understand."

"Was very pleased with the tutor very informative , made us feel very at easy and was able to answer all our questions"

"All-round good experience. Well balanced training. The practical aspects is amazing, tiring but amazing"

"Relating examples to personal experience of people attending"

"Trainer was very informative and made personal connection to each of the participants roles. Each stages was well planned and flowed."

"Breaking things down into easily digestible chunks, good feedback and insight into what we are trying to achieve as a company from just a few points"

"Getting everyone to talk about their own ideas and sharing ideas/improvements. Constructive criticism"

"Breakouts, exercises etc kept us engaged, a challenge all day on zoom, well executed! thanks again"

"Understanding the learners need and being very knowledgable with all questions"

"Great trainer, comprehensive course info. Very helpful for a complete beginner like me!"

"Very friendly staff, and Kirsty was very helpful and patient. excellent equipment, nice offices and surroundings,"

"The whole course ran smoothly and most importantly improved my writing. Thank you."

"Kirsty really put us at ease and made the course fun and easy to follow."

"The tutor was an absolute expert and amazing communicator The customer/admin team were super efficient"

"Booking very smooth. Communications good. Course length and structure. Gearing it to individuals once the trainer had found out about us."

"Very useful knowledge in a day. Even online course was great! Very smooth process."

"Everything was clearly and well explained and we received so many useful free SEO tools to help us further and learn more."

"Explaining everything in detail, being patient and extremely helpful."

"Everything was explained really well. The trainer was dynamic and engaging. I learned a lot and really enjoyed the course."

"Great experience. So helpful and informative, really attentive teacher, good food and super friendly staff. Loved the view as well."

"Very relaxed environments, gave ample time to expand on topics and ask questions. Was nice to feel that the course was tailored for me as a writer not just generic tips and advice. Great day, lots to takeaway."

"Whole experience was great. From walking in the door to completing the course"

"The day was perfect! The nicest training venue iv'e ever been to and one of the most interesting courses! The team were all so friendly. Stunning venue!"

"Very informative on the lead up to the course, in terms of making us aware with zoom"

"Structure, examples, flow, answering questions...knowledgeable."

"Great trainer, Kirsty was an absolute dream, especially when some of us didn't understand everything straight away, she was so kind and patient and went through everything a million times with the same amount of enthusiasm as the first! Very happy!"

"I really liked the online course, and as a foreign national would love more of those, also after covid-19 has vanished forever."

"Breaking down the course to practical examples"

"Trainer highly knowledgable and very approachable. I felt at ease and very comfortable asking questions to trainer which i sometimes struggle with."

"Everything was good considering the course was online instead of f2f"

"Very relaxed and easy to follow. Trainer was amazing and kept the whole group invested and engaged. Great information and loads to think about moving forward."

"Keeping the environment and training running in a safe way even with covid-19 emergency practical exercises"

"The trainer was very warm and approachable, so it was easy to ask questions. The logistical experience at the venue was positive."

"Variety of food, drinks and time keeping."

"A thorough overview that was at once comprehensive and in depth"

"Very nice and friendly staff, knowledgeable teacher, size class was awesome. Very hands on training and things I could implement immediately."

"Small classroom size, so practically one on one tutorials are provided."

"Everything and lunch here is always amazing!"

"Listening, tailoring specifically to various situations, hands-on clear details and information, great training"

"Environment and lunch were very good and the teaching was very personable and helpful. Classes are a good size so that there can be a bit more personalisation and tailoring to what our needs of google analytics"

"Professional, relaxed environment, good size of class"

"Liked the small group size, teacher was great, course about the right level, handy tips, nice facilities and food"

"Great group sizes, felt very engaged. Very impressed with how personalised the training felt."

"Very knowledgeable instructor, brilliant food!"

"THE COURSE WAS VERY PRACTICAL AND THE LECTURER VERY UP-TO-DATE"

"Personalizing the training to the participants and their social media sites"

"Good at understanding what I needed to get from the course and good introduction to social media marketing"

"Informal and easy setting. No boring powerpoints :)"

"Generally a good friendly atmosphere and nice pace"

"Simplifying quite complicated topics. Easy to follow. Plenty of time allowed to ask questions. Small sized group so a lot of 1-1 support"

"Really enjoyed the real life examples and breakdowns, found them really helpful."

"The trainer was super tolerant and helpful throughout."

"Very organised, efficient as a company. Easy to understand and relevant course, would highly recommend"

"Great environment, clean toilets, good working knowledge of the subject, really great offices, good location."

"Providing food. Kirsty was good, too. :-)"

"The teacher was engaging and kept a good pace. Given that the attendees all worked for very different companies/charities, she did a good job of making it relevant to us all."

"One of the best trainers I've met so far. She has a drive, amazing experience and knowledge in the field. I've got great insights and practical examples on different theoretical terms that I've learnt. Very useful course for people interested in launching in ecommerce."

"Explanations were clear, good examples, great lunch, lovely space to train in"

"A lot of one on one work & never felt rushed"

"Everything - great course and perfect environment!"

"Taking on board and working with examples from everyone's real jobs rather than using theoretical examples"

"Very knowledgable and concise. The course was also the perfect size."

"Kirsty was very knowledgeable. Practical element was good to cement knowledge."

"Liked the fact that the class size was so small - made the course very personal and plenty of opportunity to ask questions. The trainer also able to adapt the course slightly to suit what we needed to know."

"Addressing very specific problems and offering practical solutions; making a massive topics more manageable."

"Looking at specific examples on the web pages of attendees, providing practical advice and solutions rather than focusing too much on the theory, covering a lot of ground in the time provided."

"Fantastic course, can't think of how it could be improved"

"Talked me through areas I was struggling with and made me do a practice test so that I fully understood the task, which helped me to understand that particular difficulty. Answered all my questions clearly and with helpful examples."

"I really liked the size of the group, being only 4 trainees made it very personable and not overwhelming. I also liked how interactive the session was, so whilst being based in a classroom all day we were actively using Google Analytics to put into practice was Kirsty was teaching us."

"Bringing to life examples and giving lots of resources to use and reflect back on."

"Friendly space and good break schedule, although an hour for lunch might be too long"

"Great examples. Really well structured course. Friendly and very knowledgeable trainer. Loads of useful information!"

"Excellent pace, love the small class size. Really knowledgeable trainer with excellent hints and tips."

"Its was very collaborative, and there were effective tasks given to work on"

"Making sure to spend time on each person, treating everyone very personally."

"GREAT SET UP - BUILDING AND STRUCTURE OF DAY"

"Kirsty was knowledgeable and easy to understand, and kept us all up to speed and was friendly and amusing too!"

"Making everything relevant to our diverse interests and needs, being friendly and supportive, making learning both insightful and fun :)"

"Helping me get to grips with Analytics by going through our analytics account, which meant I was able to experience the course in the most relevant way possible."

"Giving individual attention. Friendliness. Great environment and classroom set up. Approachable staff and trainer."

"Good knowledge of all social media platforms"