"Giving practical help and support as well as relevant resources."

"Opportunity to practise the exercises. Nice succinct summaries of practical tips."

"Communication, simplicity of joining instructions etc. An engaging course leader who clearly new her stuff"

"I thought the pace of the day was good, with plenty of breaks. I found the time passed quickly and felt that everyone had an opportunity to contribute to the sessions. Really enjoyed the course and am taking away some really helpful notes."

"Sharing ideas and giving feedback equally to the group. Very engaging, asking the right questions that made us think, giving fantastic advice."

"Made the session go by quickly - didn't feel like a full day! Lots of short, snappy examples, simple tasks and activities and plenty of time for questions. Thank you!"

"I have done copywriting work in the past and needed a refresher and update (as things change). This course was excellent for that and the Piers explained everything really well and at a good pace. Really enjoyed the course and glad my internet sorted itself out in the end."

"Brilliant delivery. Excellent content."

"The transfer of the course to online was very impressive, I didn't feel as though I was being lectured and it was very interactive"

"Overall, very good"

"Nice 'teacher' - well organised."

"Piers was very knowledgeable and clear when explaining concepts. Supportive and friendly."

"Clear communication from trainer, simple to understand. Opportunity to ask questions and to practice techniques"

"Interesting topic"

"Alice was an a great trainer - incredibly knowledgeable!"

"Very informative. Presenter was great!"

"Explaining everything very simply and providing lots of useful exercises."

"Some really great content."

"Overall reception is always great. Lovely employees and trainers are all very well selected!"

"Small group, lots of personal input"

"It was great to have breaks in between. Good equipment. Good content. Good balance between theory and practice."

"A lot of interactive activities, which provide a good opportunity to learn from others in the group. Also, instant feedback on your work from the trainer."

"Ambiance, content, teaching."

"Very welcoming, good room layouts and Helen was brilliant. The overall pace of the course was very good and I was a fan of the informal environment."

"Well explained, good content and sufficient time to do exercises. Opportunity to get feedback from others on the course."

"Good environment and facilities, great teacher"

"Taking the time to provide additional help when it was required and additional tips to help me personally when writing"

"I liked that the class sizes were small and everyone had a chance to participate. I also liked that we were encouraged to use our own examples as it made the training more relevant."

"Clean and nice atmosphere. Positive and Great trainer"

"Patsy was a great instructor - very personable, knowledgeable and explained the information very well. Thanks Patsy!"

"Nice set-up, clean and friendly environment with trainers who are approachable and like to get personal."

"Small class was great!"

"Good overall training and helpful to have time to write my own copy using the training given"

"Engaging course"

"It was very good that we had to create content ourselves, and were able to receive immediate feedback on our work."

"Patsy was really knowledgeable and helpful."

"Good group size (only 4 of us) - meant it was really relaxed and everyone could ask questions and put forward ideas comfortably."

"Patsy was great at getting the class engaged and talking. She was extremely knowledgeable and gave us space to ask questions so we got we needed from the course."

"Providing course confirmation, objectives, directions and logistics. Training was really good and so was the trainer, was really good at engaging us and answering questions. Overall would really recommend this course."

"Good organisation."

"Well organised. Good content. Good time structure."

"Piers was a great trainer"

"As an introductory course it was very good"

"Catering was also very good"

"Clear structure of the course, good interactive elements, good amount of breaks."

"Food selection - teas and coffee available throughout the day"

"Specifically I thought the course content really well thought out, I like the fact that the groups are small and interactive. The facilities are great."

"Fantastic venue and facilities"

"Everything, fantastic tutor, food and environment"

"Really good, inspiring day, I loved that we were only three people in our group."

"Explaining points made, making the content relevant to the company we work for."

"Engaging course material. Good examples"

"A friendly, open and conversational approach. In no way intimidating even though I'm out of my comfort zone."

"Excellent environment and trainer - loved the small groups"

"General course outline, breaks, food and up-to-date technology."

"The space and equipment are all perfect - very friendly teachers and team"

"Really practical outworking of the training by getting us to do some work ourselves."

"Good at integrating practical exercises to back up what we had learnt. Putting it into practice and delving deeper into the audience and structure. Better overall understanding in the area."

"Course content, very organised managing different course teams, friendly staff, making course applicable to what we would use it for in our jobs"

"Amazing environment, lovely welcome, fantastic trainer and brilliant refreshments - couldn't fault a thing - thank you!"

"Relating our situations with useful existing charities that write for the web well. Breaking down the techniques of writing for the web into understandable sections and completing tasks with relevant posts to our charities."

"It was great to be able to use a standard example in the morning and then in the afternoon work on a piece of our own content."

"Organisation of the centre is generally very good"

"Really nice environment"

"Everything, loved the small class size."

"Giving a fresh perspective on how to write effectively for the web! Very interesting course, with useful tips and tricks! Thank you!"

"Providing examples. Exercises that made me think Great lunch!!! Small groups Great space to work. Plenty of variety Gave specific examples for everyone within the group although every one were from different backgrounds and were trying to get different things out of the course! Loved Patsy as a trainer, would come to her course again!"

"It was all good, very worthwhile."

"The training and trainer were excellent. Really liked the training suite. Catering was excellent and i like that i have 6 months support afterwards thank you"

"Clear course outline, well structured course, knowledgeable trainer, small groups are great."

"Nice and bright environment, spacious and friendly, good amount of breaks."

"Number of breaks was great. Needed to rest the brain regularly with some heavy content and thinking."

"Course was well-delivered and well-paced"

"Everything but especially giving time for questions and discussions slightly outside of the planned training but still keeping to time."

"Clear, relevant information presented in an interesting way. Class was a good size and the subject enjoyable. The staff was very hospitable."

"It was the perfect balance of theory and practice. I found it really useful and interesting."

"Piers was very knowledgeable, spoke with authority and gave useful feedback following the exercises we took part in."

"The course gave a varied and informative introduction to writing for the web. It was particularly good at focusing on the importance of the headline and target audience."

"Really well organised course, great facilities. I will be back for more!"

"Really well organised, perfect number of breaks!"

"I felt very comfortable and relaxed. The course was really easy to follow."

"Clear and simple points to improve my writing skills. I think it would be great to do the second part of a course further down the line."

"Fantastic facilities - the lunch was beautiful! Nice small classrooms makes it feel more personal and tailored and you don't get lost. I liked that Piers asked questions and checked that we were okay. The course had the right balance of theory and practical. Would definitely recommend."

"Pool table, refreshments, friendly staff"

"Open atmosphere in the classroom was helpful."

"Good empathy with group and different aspects of work."

"A great course, really informative - will be very useful for my work. Thank you."

"Clear guidance with practical examples"

"Everything was great. No complaints from me. I learnt loads and an additional bonus was that I didn't even feel cold and I'm always cold. Hoorah."

"Really enjoyed the course. I have done writing for the web before but this course was much more useful in regards to thinking about content and included more on social media. I loved the exercises too - Haiku and Evian Water Task"

"The entire session was done without the use of powerpoint slides which was an amazing change. The Trainer was really engaged and motivated even though we were only a class of two. Trainer clearly had a lot of experience and shared that with us as we were going through the session"

"- Trainer tried to link to everyones job role which was really effective."

"Very welcoming and attentive staff. Very knowledgeable and engaging speaker"

"Your trainers know their stuff!"

"Good quality course, good general overview"

"The whole course was very good - everything from the joining instructions through to the delivery and lunch."

"Engaging teacher, made every part of the course interesting. Very approachable and made every aspect really fun!"

"Perfectly pitched and a great introduction to writing for the web. It will give me 'permission' to write in an informal friendly way."

"LCMJ is very welcoming, professional and a relaxing environment to be in. This is the second course I have done here and I remembered my experience fondly, today has only confirmed that sentiment. Thanks Helen for a useful and informative session."

"Professional service, friendly staff and engaging content"

"Well organised and very friendly"

"Lots of hands on time in the course, trainer was very experienced and gave really helpful feedback on exercises that we did."

"Welcoming and friendly environment with brilliant staff"

"Really well explained, useful tips, really listened to your own situation, got me thinking in a new way, practical info"

"Trainer was really helpful and made the course fun and interesting. The lunch was good also."

"Really great mix of the trainer talking, discussion and activities. It was good to be able to use examples from own work (such as Twitter feed) and get tailored advice to your needs. Lunch was also great!"

"The trainer was excellent - very engaging, clearly well prepared, a very good instructor as well as clearly being knowledgable about the subject area. thank you! The environment and set-up (breaks, refreshments, space, etc) were impressive too."

"Patsy a very good trainer. Staff friendly and premises a positive, pleasant space."

"Small group sizes and plenty of opportunity for informal discussion. Varied group with different backgrounds and skills."

"Excellent training - very knowledgeable trainer, right pace, very helpful information, good practical exercises. Was great to have a small group and get specific feedback. And also - lovely environment and great staff. Thanks very much."

"Level of detail was very good."

"Covering a fairly big topic in the time allocated. It was a nice confidence booster and I learned some very useful and practical examples of how to capture the attention of our audience."

"Engaging exercises helped the knowledge sink in."

"Great food"

"Very good having such small group sizes. It felt very personalised and I was comfortable sharing experiences and ideas within the group. Interesting mix of explanation and interactive exercises."

"It covered a lot of areas concisely but in a way that made me feel I'd learnt something. I could relate a lot to my own job, which I didn't expect. Also I felt that conversation between the group was encouraged, which made me feel relaxed and contributed to the overall day."