We know training inside out. We can advise you on all the options to make sure you get the best possible course.
Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.
We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.
We've worked very hard over the last 20 years to grow our business through personal recommendations.
When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.
We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.
We know that choosing the best course can be difficult, maybe the thoughts of the 13519 other clients we've asked will give you the inspiration to join us too.
The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.
| Attendees surveyed | 13519 |
| Trainer Knowledge | 9.8 / 10 |
| Trainer Materials | 9.6 / 10 |
| Trainer Preparation | 9.8 / 10 |
| Overall Trainer Score | 9.7 / 10 |
| Centre Lunch | 9.6 / 10 |
| Centre Staff | 9.9 / 10 |
| Overall Centre Score | 9.7 / 10 |
| Overall Experience | 9.6 / 10 |
| % Who Would Recommend Us | 99.7% |
"Catering was also very good"
"Clear structure of the course, good interactive elements, good amount of breaks."
"Food selection - teas and coffee available throughout the day"
"Specifically I thought the course content really well thought out, I like the fact that the groups are small and interactive. The facilities are great."
"fantastic venue and facilities"
"Everything, fantastic tutor, food and environment"
"Really good, inspiring day, I loved that we were only three people in our group."
"Explaining points made, making the content relevant to the company we work for."
"Engaging course material. Good examples"
"A friendly, open and conversational approach. In no way intimidating even though I'm out of my comfort zone."
"Excellent environment and trainer - loved the small groups"
"General course outline, breaks, food and up-to-date technology."
"the space and equipment are all perfect - very friendly teachers and team"
"Really practical outworking of the training by getting us to do some work ourselves."
"Good at integrating practical exercises to back up what we had learnt. Putting it into practice and delving deeper into the audience and structure. Better overall understanding in the area."
"Course content, very organised managing different course teams, friendly staff, making course applicable to what we would use it for in our jobs"
"Amazing environment, lovely welcome, fantastic trainer and brilliant refreshments - couldn't fault a thing - thank you!"
"Relating our situations with useful existing charities that write for the web well. Breaking down the techniques of writing for the web into understandable sections and completing tasks with relevant posts to our charities. "
"It was great to be able to use a standard example in the morning and then in the afternoon work on a piece of our own content."
"organisation of the centre is generally very good "
"really nice environment"
"Everything, loved the small class size."
"Giving a fresh perspective on how to write effectively for the web! Very interesting course, with useful tips and tricks! Thank you!"
"Providing examples. Exercises that made me think Great lunch!!! Small groups Great space to work. Plenty of variety Gave specific examples for everyone within the group although every one were from different backgrounds and were trying to get different things out of the course! Loved Patsy as a trainer, would come to her course again!"
"It was all good, very worthwhile. "
"the training and trainer were excellent. Really liked the training suite. Catering was excellent and i like that i have 6 months support afterwards thank you "
"Clear course outline, well structured course, knowledgeable trainer, small groups are great."
"nice and bright environment, spacious and friendly, good amount of breaks."
"Number of breaks was great. Needed to rest the brain regularly with some heavy content and thinking."
"Course was well-delivered and well-paced"
"everything but especially giving time for questions and discussions slightly outside of the planned training but still keeping to time. "
"Clear, relevant information presented in an interesting way. Class was a good size and the subject enjoyable. The staff was very hospitable."
"It was the perfect balance of theory and practice. I found it really useful and interesting."
"Piers was very knowledgeable, spoke with authority and gave useful feedback following the exercises we took part in."
"The course gave a varied and informative introduction to writing for the web. It was particularly good at focusing on the importance of the headline and target audience. "
