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COVID19 Precautions

To make sure that your visit to the centre is safe, we have the following policy.
If you have any questions for us or concerns, please call us on 020 7407 8880.

!! UPDATED Updated 26th January 2022 !!

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Alternatives To Classroom

We're able to offer online versions of the majority of our courses - if you are uncomfortable about travelling into the centre we can certainly help.

See the FAQs below to find out more about the options that may be available to you should you have concerns. We want your learning to be uninterrupted by COVID and we'll do all we can to help.

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Hand & Workspace Hygiene

Our toilets are well stocked with everything you'll need to keep yourself clean and COVID secure.

We'll have sanitising stations set up in the training rooms too, so if you want to give your workstation, keyboard, mouse or monitor a spritz during the day, you'll have all the equipment you'll need to hand to give you peace of mind.

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Centre Cleaning

We've always been proud of how spotlessly clean you think our centre is. We'll continue working with our cleaning partners to ensure those standards are now surpassed.

We'll pay particular attention to shared resources such as seats, desks and workstations and make sure that all communal areas are spotless, so you are safe.

Is my course still going ahead?

Yes!

Please see above for what we are doing in the centre to run your course safely and COVID securely.

What if there is another lockdown?

In the event of another lockdown where we are unable to run in-person courses, we will contact you with either an online option or the option to postpone to a later date.

I’m concerned about attending in person, can I change my course?

If your course is more than 5 working days away, we can reschedule your booking free of charge.

Is there a difference between online and centre training?

Whether you're learning via our online classroom or in our training centre, all of our courses are taught live by our amazing trainers.

The course content and materials are the same, if you are attending online our IT team will contact you by email 2 days before the class with the joining link and anything you need to have set up.

I have booked for the trainer to come to my venue, is this still possible?

Yes, however, please make sure the training venue you have arranged for us to attend is COVID compliant.

Is your training centre still located in the same place?

Yes, we are still located in the same place:

Butler's Wharf Building
36 Shad Thames,
London
SE1 2YE

Your course will start at 10am, please ensure you arrive 15 minutes early for a smooth sign in.

Courses will finish between 4 and 4.30pm.