We know training inside out. We can advise you on all the options to make sure you get the best possible course.
Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.
We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.
We've worked very hard over the last 20 years to grow our business through personal recommendations.
When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.
We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.
We know that choosing the best course can be difficult, maybe the thoughts of the 18493 other clients we've asked will give you the inspiration to join us too.
The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.
| Attendees surveyed | 18493 |
| Trainer Knowledge | 9.8 / 10 |
| Trainer Materials | 9.6 / 10 |
| Trainer Preparation | 9.8 / 10 |
| Overall Trainer Score | 9.7 / 10 |
| Centre Lunch | 9.6 / 10 |
| Centre Staff | 9.9 / 10 |
| Overall Centre Score | 9.7 / 10 |
| Overall Experience | 9.6 / 10 |
| % Who Would Recommend Us | 99.7% |
"Really informative course. Well taught. Good facilities and food/drink. "
"Everything - lunch was Fab as always!"
"Making everyone feel comfortable, creative activities that really made you think"
"A really engaging trainer, Patsy was knowledgeable, convincing, approachable as gave me confidence to use what I had learnt. Food was also lovely!"
"Range of activities that were interesting/fun but practical in the time constraints, really good feedback, interesting course content . "
"Practical exercises."
"I found the venue easy to fine, the facilities were excellent and the training content very useful with a good balance of content and exercises (no death by PowerPoint!)"
"They whole day was enjoyable - especially thanks to our trainer Patsy. She made us all feel comfortable and welcome from the start, which helped get our ideas flowing. The group size was great for creative writing (six of us), as there were enough people to share ideas, but not too many that not everyone got to say something. "
"The teacher was very friendly and encouraging. Lunch was nice. "
"Highlighting the problems. It will take a lot of effort to work on them"
"Great practical examples which help you really think outside the box. Patsy really knew her stuff."
"getting across the course information and not leaving any room for being bored and getting distracted "
"Very detailed and knowledgeable"
"Everything was very well organised and information was clearly presented. Our trainer was lovely and she presented us with great examples we could use for our business."
"Lovely environment, warm and welcoming."
"I thought the course was really insightful and the trainer was very approachable"
"Adapting to all the different skills and backgrounds of the individuals in the room and making it relevant to all. Highly enjoyable and beneficial to all. "
"approachable friendly "
"Loved the use of examples and breaking it down makes each segment seem relatable. "
"Welcoming and engaging lesson. "
"Very accessible information. Easy learning process and not overwhelming"
"Providing structure and theory about writing. Marketing focused - thinking about your audience and SEO. "
"Really good trainer. Clear examples and structure to take forward and improve my writing. "
"Lots - good courses, great tutor, etc etc. "
"Providing a first class tutor for this particular course. Thoroughly enjoyed it. "
"The trainer helped me to understand different ways to write for business and how writing in different tones can be effective."
"The whole experience was great! I will definitely be coming back for more courses here. "
"Patsy was so well prepared. She created a really safe space to share our work. I learnt so much and pushed the boundaries of my writing. It made me think outside the box and gave me key practical takeaways that will be so helpful when I am back at work. "
"Everything - really informative and gave really useful tips. Liked the examples and getting to write from different perspectives. Very useful. Liked the teamwork and feeding off of others ideas and how they write."
"I really enjoyed this course and especially the variety of techniques used to bring the content across and the audience engaged. The trainer was very knowledgeable, an expert in her field."
"Very informative, knowledgeable, interesting and engaging. Patsy knows her stuff!"
"I really enjoyed the course. The content was excellent and completely fulfilled the objectives I had."
"Giving practical exercises and tips. "
"The trainer was very nice and she was great at explaining things. The refreshments were nice. There was a lot of content that was easy to learn from."
"Providing a friendly atmosphere to make you feel welcome. Would definitely come back again on future training courses. Trainer was amazing and so helpful!"
