We know training inside out. We can advise you on all the options to make sure you get the best possible course.
Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.
We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.
We've worked very hard over the last 20 years to grow our business through personal recommendations.
When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.
We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.
We know that choosing the best course can be difficult, maybe the thoughts of the 18704 other clients we've asked will give you the inspiration to join us too.
The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.
| Attendees surveyed | 18704 |
| Trainer Knowledge | 9.8 / 10 |
| Trainer Materials | 9.6 / 10 |
| Trainer Preparation | 9.8 / 10 |
| Overall Trainer Score | 9.7 / 10 |
| Centre Lunch | 9.6 / 10 |
| Centre Staff | 9.9 / 10 |
| Overall Centre Score | 9.7 / 10 |
| Overall Experience | 9.6 / 10 |
| % Who Would Recommend Us | 99.7% |
"Trainer went over things again if I didn't understand. "
"Very informative and i now feel confident with what i have learned today."
"explanations of topics and class size"
"in depth knowledge of the course subject within the time frame of the day "
"Going the extra mile to ensure I fully understood. "
"Instruction was very clear, examples and activities worked well with instruction"
"Giving us great examples of how to write grammatically correct sentences and the use of punctuation. Giving us feedback on our work and clear advice and tips. "
"Pier's was excellent, really took his time with us. I feel very confident. "
"Really great refresher which I needed!"
"happy with course "
"The whole training event was really good"
"Overall great course, in a brilliant environment. Tutor took the time to make sure i understood aspects when i advised i didn't understand "
"The course was very informative, the trainer took on board and focused on areas we struggled in particular as well as the general course. Very friendly group and trainer, made me feel very relaxed as I always feel uncomfortable attending training sessions in subjects I am not confident in. I do feel that I can take back these skills in my personal development at work and lifestyle and input into my team to make our writing effective and correct."
"Very thorough and made it better by getting the group to work together."
"friendly and efficient "
"Patsy was great. The structure of the course and subjects were super useful and I really really enjoyed the training."
"Giving examples that are geared towards my work place! Really enjoyable."
"Giving examples and learning exercises "
"You are good at making me feel comfortable and welcome "
"FOH MANAGER was amazing!!!!!!!!!!! Patsy was amazing,helpful and patient. course was brilliant. clean and friendly environment. would differently recommend patsy to anyone. "
"I really enjoyed everything "
"Explaining patiently and creating a comfortable learning environment."
"Very well organised setup for training many deligates."
"-Breaking down and simplifying everything for us, plus a lot of patience."
"Great trainer / environment "
"organised, prompt timings. Like being able to take the resources away"
"Lunch! Staff are always lovely. Pasty is fascinating, could listen to her all day every day."
"Very welcoming and friendly. Will recommend to friends!"
"Environment was very calming"
"the trainer was very informative and i found the course very helpful "
"It was a great training which covered exactly what i was looking for. Moreover the trainer was brilliant. Thanks so much"
"Brilliant course, very helpful and informative"
"Entrance was well organised and was walked to my table where we met instructor. Teacher was very knowledgeable and I definitely felt like I learned a lot today."
"Great offices and friendly team and trainer who was very patient with us and provided great real life examples. "
"Regular breaks. Very knowledgeable and patient trainer. Food was delicious. Training space was lovely and clean. Day was an overall enjoyable experience (considering it was all to do with Grammar and Punctuation!) Very pleased. "
