We know training inside out. We can advise you on all the options to make sure you get the best possible course.
Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.
We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.
We've worked very hard over the last 20 years to grow our business through personal recommendations.
When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.
We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.
We know that choosing the best course can be difficult, maybe the thoughts of the 15241 other clients we've asked will give you the inspiration to join us too.
The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.
| Attendees surveyed | 15241 |
| Trainer Knowledge | 9.8 / 10 |
| Trainer Materials | 9.6 / 10 |
| Trainer Preparation | 9.8 / 10 |
| Overall Trainer Score | 9.7 / 10 |
| Centre Lunch | 9.6 / 10 |
| Centre Staff | 9.9 / 10 |
| Overall Centre Score | 9.7 / 10 |
| Overall Experience | 9.6 / 10 |
| % Who Would Recommend Us | 99.7% |
"friendly and efficient "
"Patsy was great. The structure of the course and subjects were super useful and I really really enjoyed the training."
"Giving examples that are geared towards my work place! Really enjoyable."
"Giving examples and learning exercises "
"You are good at making me feel comfortable and welcome "
"FOH MANAGER was amazing!!!!!!!!!!! Patsy was amazing,helpful and patient. course was brilliant. clean and friendly environment. would differently recommend patsy to anyone. "
"I really enjoyed everything "
"Explaining patiently and creating a comfortable learning environment."
"Very well organised setup for training many deligates."
"-Breaking down and simplifying everything for us, plus a lot of patience."
"Great trainer / environment "
"organised, prompt timings. Like being able to take the resources away"
"Lunch! Staff are always lovely. Pasty is fascinating, could listen to her all day every day."
"Very welcoming and friendly. Will recommend to friends!"
"Environment was very calming"
"the trainer was very informative and i found the course very helpful "
"It was a great training which covered exactly what i was looking for. Moreover the trainer was brilliant. Thanks so much"
"Brilliant course, very helpful and informative"
"Entrance was well organised and was walked to my table where we met instructor. Teacher was very knowledgeable and I definitely felt like I learned a lot today."
"Great offices and friendly team and trainer who was very patient with us and provided great real life examples. "
"Regular breaks. Very knowledgeable and patient trainer. Food was delicious. Training space was lovely and clean. Day was an overall enjoyable experience (considering it was all to do with Grammar and Punctuation!) Very pleased. "
"friendliness, course delivery and environment"
"Very clear "
"Brilliant at making the subject understandable, the course also had some good relevant examples "
"Organised training sessions, good communications prior to course. "
"It was all amazing!"
"Good timing on breaks and overall content was good with a good breakdown."
"Overall good experience, small group works well for discussions etc."
"The course was great, my trainer was able to talk through structuring sentences together, improve grammar and understanding the clauses. "
"Being friendly and making me feel comfortable "
"All of it, will recommend to colleagues."
"General hospitality, and course content. I learnt a lot of new things today and it will help me a great deal!"
"well managed"
"All very good. The trainer, venue, food, music, environment and pace. Often courses feel too intense or as if you need a break. Session timings and breaks perfect."
"Brilliant explanation. Made grammar not seem so difficult. Great knowledge. Feel much more confident. Definitely got my money's worth. Excellent trainer."
