Patsy's Bio & Reviews

"Excellent practical tips and engaging session."

"Very informative and engaging; interesting activities"

"Really great course, broken down well. Easy to understand"

"Checking the IT support beforehand I thought was good"

"It was really fun, engaging and informative. I have taken a lot away from it, especially all the lists of things to avoid while writing and what to look out for while editing. I really enjoyed the exercises."

"The trainer was knowledgeable, friendly, and helpful."

"Very clear training and loved that we had to go and work on our own content for a while - meant it was helpful and real to what we need to achieve!"

"The course trainer engaging, knowledgeable, and great at encouraging discussion. The course included a good mix of trainer-led work, exercises, and discussions. Bonus points for encouraging engagement over zoom!"

"Clear and structured day, with engaging exercises to help understand content"

"Engaging, friendly and informative. Really useful lesson and has helped tremendously."

"Keeping up engagement throughout the session by asking questions and making sure we understood the content."

"Very knowledgable tutor amazing to have industry experience"

"Course delivery, keeping me engaged. I am used to technical webinars and courses, this was my first ever non-technical course and it was amazing."

"Patsy was fantastic - listened to the challenges I have and weaved them into training throughout the day."

"Engaging with participants and keeping audience intrest. Patsy was great and super positive."

"Really excellent content with plenty of time allowed for questions and exercises on knowledge learnt."

"Making sure that all participants felt comfortable, gave us enough time to finish the exercises and Patsy was very encouraging, even when I got stuff wrong! Thanks Patsy!"

"Sharing ideas and giving feedback equally to the group. Very engaging, asking the right questions that made us think, giving fantastic advice."

"Made the session go by quickly - didn't feel like a full day! Lots of short, snappy examples, simple tasks and activities and plenty of time for questions. Thank you!"

"Good use of interactive tasks - never boring. We really enjoyed this course, learnt a lot."

"Very interactive and informative session - thank you."

"The course was excellent - really engaging and interesting and Patsy was really flexible in letting me develop work that I need help with in my job. Thank you to the course organisers also as we had to rearrange due to COVID and then you allowed me to join online which I really appreciate."

"Pasty Isles was an excellent teacher, very patient and explained things in a clear way, she made the course enjoyable!"

"Great trainer, very practical, varied and stretching"

"Making us feel welcome in an online enviroment when circumstances are different, the connection with the tutor and support was still there despite that. It was great to be able to still interact with other people whilst learning a lot. The knowledge of zoom, with polls and breakout rooms was great!!"

"The structure, lengths of each section, examples, exercises and interactivity were really well done"

"I enjoyed the small class size as it allowed for all participants to be constantly involved in the discussions. The breakout exercises were interesting and a great way to reinforce the theory were had covered."

"Very responsive organisation. Experienced and personable."

"Trainer very clearly knew her subject and had a lot of real experience. I learnt so much and really enjoyed the day."

"I think it worked great as an online course, you adapted pretty well"

"Great environment and good facilities. Enjoyable course"

"The Venue, the food, the training....Brilliant"

"Course was engaging and informative. Trainer was friendly and knowledgeable. Lunch and refreshments were great"

"Patsy was an expert in her field but most importantly she was so friendly and so engaging. Feel really inspired!"

"Really effective training from Patsy. Very clear and engaging. Great mix of exercises and teaching - I learnt a lot!"

"Great teacher, really enjoyed the course"

"Everything. The course was fantastic, it gave me exactly what I came for! brilliant."

"It was great to be welcomed at the door, so it was clear from the beginning where everything was and what to do. Patsy was brilliant and bubbly, and even though I struggled with a couple of tasks I still left feeling good!"

"Explaining, being welcoming and personable"

"Well organised, good facilities, great teachers"

"Really liked the practice on writing titles and going through the points to ensure you cover when editing text"

"Class size, resources, knowledgeable and friendly trainer."

"Patsy was fab. She was interesting and knowledgeable, using examples from her experience and applying it to attendees needs. Good pace. Good space. Thank you."

"Really good exercise to get you thinking creatively! Thanks!"

"Clear examples and interesting points and plenty of breaks"

"I really liked the course and found it very relevant to my job, I found the examples extremely helpful and Patsy was very good at answering questions throughout the course."

"Professional, lively and good exercises, very good course! Thank you."

"Really informative course. Well taught. Good facilities and food/drink."

"Making everyone feel comfortable, creative activities that really made you think"

"A really engaging trainer, Patsy was knowledgeable, convincing, approachable as gave me confidence to use what I had learnt. Food was also lovely!"

"Range of activities that were interesting/fun but practical in the time constraints, really good feedback, interesting course content ."

"Really enjoyed the course, learnt so much! Thank you!"

"Patsy was incredible, very informative and I have learnt so much from her."

"Teaching and feeding us. Everything we needed!"

"In depth knowledge of the course subject within the time frame of the day"

"Going the extra mile to ensure I fully understood."

"Instruction was very clear, examples and activities worked well with instruction"

"The whole day was full of practical advice and a lot of take-aways. Really very valuable."

"Trainer was great, lunch, drink and snacks all good - thank you"

"Very fun approach to a topic that can be boring at times. Helpful practical advice relevant for the workplace"

"The small sized and informal classes encouraged participation, whilst also allowing you to receive individual attention. A Great day!"

"I found the venue easy to fine, the facilities were excellent and the training content very useful with a good balance of content and exercises (no death by PowerPoint!)"

"They whole day was enjoyable - especially thanks to our trainer Patsy. She made us all feel comfortable and welcome from the start, which helped get our ideas flowing. The group size was great for creative writing (six of us), as there were enough people to share ideas, but not too many that not everyone got to say something."

"The teacher was very friendly and encouraging. Lunch was nice."

"Highlighting the problems. It will take a lot of effort to work on them"

"Great practical examples which help you really think outside the box. Patsy really knew her stuff."

"Friendly, welcoming, good knowledge and great setup"

"Getting across the course information and not leaving any room for being bored and getting distracted"

"Everything was very well organised and information was clearly presented. Our trainer was lovely and she presented us with great examples we could use for our business."

"Excellent course! Trainer was brilliant - an expert on the subject, really personable and made the content challenging but clear."

"Very knowledgeable trainer. Generally a great environment to learn in."

"Location, service, teacher training and exercises. everyone very friendly."

"I liked that the class sizes were small and everyone had a chance to participate. I also liked that we were encouraged to use our own examples as it made the training more relevant."

"Clean and nice atmosphere. Positive and Great trainer"

"Patsy was a great instructor - very personable, knowledgeable and explained the information very well. Thanks Patsy!"

"Nice set-up, clean and friendly environment with trainers who are approachable and like to get personal."

"Clear and engaging trainer, relevant and useful information, nice food, nice environment."

"Very informative and knowledgeable regarding grammar etc"

"Time schedule, topics that were covered, individual examples provided, lovely trainer"

"Good overall summary, grammar advice, etc. Nice learning environment. Mixed, healthy lunch options."

"Environment, friendly, relaxed. I have thoroughly enjoyed being here."

"Varied activities, positive feedback, making the content interesting"

"It was a really great course and friendly informed teacher."

"I thought the day was really well organised and enjoyable. The classes were small which made for effective learning which was very efficient. Really liked Patsy, I thought she was very engaging and enthusiastic."

"Very clear examples and explanations of different techniques to improve writing"

"Patsy was very knowledgeable - I felt I took away a lot from the course and it's given me plenty of ideas for future features."

"Overall great course, in a brilliant environment. Tutor took the time to make sure i understood aspects when i advised i didn't understand"

"The course was very informative, the trainer took on board and focused on areas we struggled in particular as well as the general course. Very friendly group and trainer, made me feel very relaxed as I always feel uncomfortable attending training sessions in subjects I am not confident in. I do feel that I can take back these skills in my personal development at work and lifestyle and input into my team to make our writing effective and correct."

"Very thorough and made it better by getting the group to work together."

"Providing a first class tutor for this particular course. Thoroughly enjoyed it."

"The trainer helped me to understand different ways to write for business and how writing in different tones can be effective."

"The whole experience was great! I will definitely be coming back for more courses here."

"Patsy was so well prepared. She created a really safe space to share our work. I learnt so much and pushed the boundaries of my writing. It made me think outside the box and gave me key practical takeaways that will be so helpful when I am back at work."

"Everything - really informative and gave really useful tips. Liked the examples and getting to write from different perspectives. Very useful. Liked the teamwork and feeding off of others ideas and how they write."

"I really enjoyed this course and especially the variety of techniques used to bring the content across and the audience engaged. The trainer was very knowledgeable, an expert in her field."

"Good work spaces, small groups, personable trainer, good equipment, good food, friendly atmosphere."

"Nice space, welcoming environment and good food and snacks! Helpful tutor, very approachable and great development and insights through the day. Thank you!"

"I was very satisfied with the trainer and the course. The afternoon session when we applied the morning skills to our working environment was particularly helpful with our own reasons for attending and to learn from the trainer and others."

"Patsy was great. The structure of the course and subjects were super useful and I really really enjoyed the training."