Our Clients

We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 14054 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed	14054
Trainer Knowledge	9.8 / 10
Trainer Materials	9.6 / 10
Trainer Preparation	9.8 / 10
Overall Trainer Score	9.7 / 10
Centre Lunch	9.6 / 10
Centre Staff	9.9 / 10
Overall Centre Score	9.7 / 10
Overall Experience	9.6 / 10
% Who Would Recommend Us	99.7%

  Recent Feedback

"Very good at addressing different people in the groups requirements."

"I found the course extremely helpful & relevant - all the points that I was interested in were covered & the trainer was clearly very knowledgeable on the topic. Alice was very friendly & helpful & was able to answer any questions that I had throughout the course. I am leaving feeling excited about getting started with my new blog & feeling very well prepaired."

"Training was excellent"

"Communicating complex ideas. Breaking it down into bitesize chunks and creating a tangible plan to take home. The centre was also very warm, and welcoming and very well organised. "

"Very accessible content and good teacher"

"Extremely useful & insightful course. Would highly recommend! "

"Looking at the whole picture: strategy, keywords, audience - as well as the writing itself. Lots of things to think about."

"relevant topics, good training style (not too theoretical, no power point presentation)"

"Providing a really seamless experience"

"Great facilities, trainer very knowledgeable, course size was perfect - not too small to feel nervous, and not too large not to be able to ask questions, great cakes"

"Service quality, relevance of the course, experienced trainer."

"Everything from the directions print-out to the actual course was wonderful. You have a really nice space and it is run very well. I genuinely learned a lot and our teacher gave us constructive criticism and very useful insights. So you're good at basically all that you do :)"

"Knowledge and personalised guidance tailored to our specific needs. Very approachable and friendly trainer."

"Customising session to accommodate our individual needs"

"Friendly, clean, open environment. Excellent trainer. Clear agenda."

"Patsy was v enthusiastic, engaging and knowledgeable. There were only 2 of us on the course so I thought it might be hard to keep energy levels up but not at all, super course. Very interesting and informative - not to mention enjoyable! "

"The location and environment of the space is lovely and very cozy. The course was well structured and we covered all the topics as written on the course description so I'm very satisfied. "

"Trainer was great, staff were lovely and the food was delicious. Thanks"

"A very thorough overview with lots of examples and helpful information to take away and use. Inspiring!"

"I liked the fact that we had to do some practical examples that re enforced the learning"

"Clear explanation of the subject, interesting information, good links and useful tips"

"I appreciated that the course was still run even though I was the only participant; I really valued how much knowledge the trainer brought to the session - great to learn from people who have industry experience / are practitioners themselves, as well as being good at training. "

"All great! Hopefully we will be back for more. Thanks"

"Welcoming staff and very informative session! Practical tasks were engaging and allowed us to put what we spoke about into practice. Small group sizes were ideal so everyone had the chance to input to conversation."

"The course was very relevant - equipping you with skills that can be used straightaway. Patsy was extremely engaging and interesting and knowledgable"

"Trainer was very experienced, friendly and made the course fun and engaging - the time flew by! Lovely training environment with lots of refreshments on hand. The course itself was very eye opening with lots of theory."

"The trainer was good!"

"Creating a relaxed and friendly environment. Didn't feel as though we were being talked at. "

"Structure, content of course was really interesting, easy to absorb and trainer was excellent. "

"The informal environment is great. Trainer was friendly and knowledgeable The facilities were also very good, the modern and cool set up appealed to me and made me feel very comfortable.. "

"Clear but very informative day, I will be able to apply the majority to my blogs at work! "

"Great learning environment. Friendly, great facilities, great lunch. Excellent course content. Trainer knowledgeable, approachable, easy to understand. Could offer advice for my industry despite having no experience of it"

"Everything from start to finish was great - thank you. "

"Fantastic venue! Loved the size of the class, really interactive session and lots of personalised insights to apply"

"I had a 1-to1 session and Patsy was excellent at tailoring the course to the specific challenges, restrictions etc. that I face , rather than it being about blogging in general. This was great, and meant I got a lot more out of the session than I might have. She had looked at the blog I work on in advance, and was generally very knowledgable, friendly and general an excellent trainer. "