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Personal Development Courses

We offer a selection of effective courses on personal development and self improvement.
Each course was developed to help you realise and maximise your potential.

PERSONAL DEVELOPMENT COURSES | SMALL CLASS SIZES | LIVE ONLINE & CLASSROOM |

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Time Management          

from £399 + VAT

1 day course
Take control of your day by managing your time effectively and efficiently.

Learn how to identify your goals and prioritise your time to make them happen.

  • Understanding how you work
    Setting personal and business goals
    Planning, delegation and prioritisation
    Managing procrastination
    Controlling common causes of time wasting
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Good Communication          

from £399 + VAT

1 day course
Effective communication is an essential skill for any workplace.

Develop the skills to influence others, build valuable relationships and manage conflict.

  • Understand non-verbal cues
    Techniques for effective communication
    Influence outcomes through positivity
    Provide constructive feedback
    Managing challenging situations
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Professional Telephone Skills

from £ + VAT

1 day course
Create a positive first impression and communicate effectively when using the telephone.

Learn how to establish excellent relationships with your callers.

  • Listening to your tone of voice
    Tried and tested telephone techniques
    Prepare and make a positive impact
    Handle phone conversations professionally
    Building a rapport with your caller
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Team Working          

from £429 + VAT

1 day course
Develop collaborative teamworking skills to forge better working relationships.

Be part of a positive, motivated team working together to achieve the same goal.

  • Team leaders' roles and responsibilities
    What makes a balanced team?
    Setting clear objectives and expectations
    Developing effective communication skills
    Ways to resolve conflicts
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Customer Service          

from £ + VAT

1 day course
Our course will give you the tools to deliver exceptional customer service.

Learn the skills you need to keep your customers happy.

  • Assessing situations effectively
    Recognising potential conflicts and challenges
    Mastering good communication skills
    Developing assertiveness for difficult situations
    Finding resolutions and influencing customers
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Stress Management          

from £ + VAT

1 day course
Learn to recognise stress triggers in your life and work and how to address them.

Take part in practical exercises to learn practical, proactive, effective coping strategies.

  • Understanding stress and its effects
    Identifying personal stress factors
    Coping strategies for work and home
    Managing stress levels
    Creating a personalised stress action plan
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Assertiveness          

from £399 + VAT

1 day course
Learn effective communication techniques to express yourself confidently.

Make your voice heard and build positive relationships
  • Recognise different assertiveness styles
    Assess and improve your own communication style
    Use positive body language to influence perceptions
    Effectively express yourself in discussions
    Confidently handle challenging situations
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Conflict Resolution          

from £399 + VAT

1 day course
Understand what triggers conflict and how to resolve difficult situations.

Learn how to strengthen relationships and improve wellbeing in the workplace.

  • Key conflict components and stages
    Emotional Intelligence's role in conflict
    Self-awareness and management in conflict
    Effective negotiation techniques
    Effective conflict resolution techniques
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Personal Development Bespoke

Custom Personal Development Courses
Looking for Personal Development training for your team? Or perhaps a 1-2-1 course with an expert trainer?

We can focus any of our courses exclusively on you or your team's needs. You can choose the location either online, at our London Bridge centre or your choice of venue.
  • Dedicated Course Organiser
    Flexible Group Sizes
    Face to Face Or Live Online
    Expert Personal Development tuition
    Bespoke Personal Development Content


"I loved the location. The course content was well thought out and I felt the trainer really tried to adapt to my specific requirements which was great."
Barwood Capital
27th March - Time Management

Latest Reviews
Assertiveness
"Loved Michael's approach to explaining assertiveness and he made a simple topic very engaging and loved his humour- thank you!"
Specsavers
  • 7th February
Time Management
"Very informative course, really enjoyed my time"
Crimestoppers
  • 13th January
Time Management
"Michael is a superb trainer, really insightful and so knowledgable. I felt the course was really tailored to what I needed and I've come away with loads of great ideas I can start using straight away. I'm so pleased I did the course, it's been very worthwhile and I'll recommend it to colleagues!"
TTG Media
  • 7th January