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Personal Development Courses | Classroom or Live Online

We offer a selection of effective courses on personal development and self improvement.
Each course was developed to help you realise and maximise your potential.

PERSONAL IMPROVEMENT EXPERTS | SMALL CLASS SIZES | LIVE ONLINE & CLASSROOM |

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Time Management          

from £329 + VAT

1 day course
Take control of your day by managing your time effectively and efficiently.

Our experts will help you clarify goals and objectives and prioritise them accordingly.

  • Setting goals
    Efficient planning
    Prioritising activities
    Saying no
    Keeping an activities log
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Good Communication          

from £379 + VAT

1 day course
Being able to communicate effectively is an essential skill in any working environment.

Develop the skills to influence others, build valuable relationships and manage conflict.

  • Understand non-verbal cues
    Techniques for effective communication
    Influence outcomes through positivity
    Provide constructive feedback
    Communicating with difficult people
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Professional Telephone Skills

from £ + VAT

1 day course
Create a positive first impression and communicate effectively when using the telephone.

Learn the different set of skills required when not communicating face-to-face.

  • Sound confident and helpful
    Analysing your phone manner
    Screening calls
    Building a rapport
    Taking messages
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Team Working          

from £329 + VAT

1 day course
Develop collaborative teamworking skills to forge better working relationships.

Be part of a positive, motivated team working together to achieve the same goal.

  • Define effective teams
    Roles in a team
    Setting objectives
    Team leadership
    Effective communication
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Customer Service          

from £379 + VAT

1 day course
Our course will give you the tools to deliver exceptional customer service.

Learn the skills you need to keep your customers happy.

  • Assessing situations effectively
    Recognising potential conflicts and challenges
    Mastering good communication skills
    Developing assertiveness for difficult situations
    Finding resolutions and influencing customers
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Stress Management          

from £329 + VAT

1 day course
Learn all about stress and the different ways you can manage and reduce it.

Take part in practical exercises to learn coping strategies to use at work and home.

  • Understanding what stress is
    Recognising personal stress
    Coping strategies
    Building resilience
    A stress action plan
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Assertiveness          

from £379 + VAT

1 day course
Learn effective communication techniques to express yourself confidently.

Make your voice heard and build positive relationships
  • Recognise different assertiveness styles
    Assess and improve your own communication style
    Use positive body language to influence perceptions
    Effectively express yourself in discussions
    Confidently handle difficult people and situations
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Conflict Resolution          

from £379 + VAT

1 day course
Understand what triggers conflict and how to resolve difficult situations.

Learn how to strengthen relationships and improve wellbeing in the workplace.

  • Key conflict components and stages
    Emotional Intelligence's role in conflict
    Self-awareness and management in conflict
    Effective negotiation techniques
    Effective conflict resolution techniques
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Personal Development Bespoke

Custom Personal Development Courses
Looking for Personal Development training for your team? Or perhaps a 1-2-1 course with an expert trainer?

We can focus any of our courses exclusively on you or your team's needs. You can choose the location either online, at our London Bridge centre or your choice of venue.
  • Dedicated Course Organiser
    Flexible Group Sizes
    Face to Face Or Live Online
    Expert Personal Development tuition
    Bespoke Personal Development Content


"Professional. Confident. Very organized and optimistic. Really enjoyed the course! Found very useful and I do believe it will improve a lot in my job role."
Childrensalon
10th May - Assertiveness

Latest Reviews
Assertiveness
"The course was great. It was fantastic to learn about all the different techniques."
Cherry Advertisting
  • 22nd November
Assertiveness
"Lovely place and trainer, and relevant, meaningful discussion. Smaller group allowed for more effective and personalised experience, and for advice and sharing to occur between other people in attendance as well as between myself and the trainer."
Association Of British Insurers
  • 24th October
Assertiveness
"I particularly appreciated the warm welcome from everyone right from the start, and the way the trainer made the course content really tailored and bespoke. Fantastic setting and premises too, and delicious lunch."
National Trust
  • 19th August