Introduction
• What is team working?
• Why positive and productive teams produce better results

The balanced team
• The different personality types required in a balanced team
• The differing roles required in effective teams
• How individual talents contribute different strengths and skill sets to a team
• What makes a high performing team?

Responsibilities
• The role and responsibilities of the team leader
• The responsibilities of the individual team members

Setting objectives
• Sharing a team vision
• Personal and team objectives
• Defining individual and team scope and expectations

Developing the team
• Developing effective team and personal communication skills
• Values for effective team working
• Understanding the dynamics within a team
• Improving team working and team motivation

Team leadership
• Identifying your own preferred team leadership style
• Understanding how your style impacts the team
• Identifying specific action to improve your team leadership
• Understanding the stages of team development
• Developing a plan to improve team development

Effective Communication within a team
• Personal communication skills
• What is good team communication?
• Handling conflict and clashes
• The importance of assertiveness

Questions and Answers