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Customer Service | Training Course

Learn how to resolve the challenges that difficult customers and stressful situations create.
Gain the confidence to reach a positive resolution that will keep customer happy.

PERSONAL DEVELOPMENT EXPERTS   |   PROFESSIONAL TRAINING   |   SMALL COURSE SIZES   |   LONDON LOCATION

Customer Service | Training Course

Course Takeaways
Course Info

Course Offering

Course Takeaways
Takeaways

What will I learn?

  • What is a difficult customer?
  • Assess the situation and challenges
  • Good communication
  • Develop your assertiveness
  • Find a resolution
  • Free digital course assets
  • Free helpdesk support for 28 days
Course Takeaways
Learner Reviews

How good is the course?

  • New Course
  • No reviews yet
  • Delicious lunch provided
  • Certificate of Achievement
  • 0 reviews
  Course Dates Venue   Price  
Online £449 + VAT
London Bridge £349 + VAT save £100
Online £349 + VAT save £100
London Bridge £399 + VAT save £50
Online £399 + VAT save £50
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT

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"Clearly explaining how things work within the program, engaging presentation"
Creature Media
26th February - Motion Graphics for Social

Latest Reviews



"Very friendly and open discussion, I felt comfortable sharing and asking questions which I don't always!"
St Mungo's
  • 26th February


"Really great course, broken down well. Easy to understand"
Prs For Music
  • 26th February


"Very engaging presenter/teacher and the speed of the training was perfect"
Daiwa Capital Markets Europe
  • 26th February
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