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Professional Telephone Skills

Create a positive first impression and communicate effectively when using the telephone.
Learn the different set of skills required when not communicating face-to-face.

PERSONAL DEVELOPMENT EXPERTS   |   PROFESSIONAL TRAINING   |   SMALL COURSE SIZES   |   LONDON LOCATION

Professional Telephone Skills | Training Course

Course Takeaways
Course Info

Course Offering

  • One Day Course
  • 1000 - 1630 GMT+1
  • Classroom at London Bridge
  • Online, live from anywhere
Course Takeaways
Takeaways

What will I learn?

  • Sound confident and helpful
  • Analysing your phone manner
  • Screening calls
  • Building a rapport
  • Taking messages
  • Free digital course assets
  • Free helpdesk support for 28 days
Course Takeaways
Learner Reviews

How good is the course?

  • Average Score 5 out of 5
  • Delicious lunch provided
  • Competency Certificate
  • 1 reviews
  Course Dates Venue   Price  
  5th Oct 20 London Bridge £249 + VAT save £100

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