Good Communication

Effective communication is an essential skill for any workplace.

Develop the skills to influence others, build valuable relationships and manage conflict.

30

Reviews

9.6

Satisfaction

96.7%

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Communal3

Good Communication

Learn to communicate brilliantly in both the workplace and the wider world. Understand different forms of communication - verbal and non-verbal - and differentiate between passive, aggressive, and assertive behaviour.

Our experts will help you improve your existing communication skills, learn the art of active listening, understand the power of body language, provide constructive feedback, and effectively communicate with difficult individuals. This course equips you with the skills to excel in professional relationships.

Duration icon

One Day

Timings icon

10:00 - 16:30 GMT

  • icon Understand non-verbal cues
  • icon Techniques for effective communication
  • icon Influence outcomes through positivity
  • icon Provide constructive feedback
  • icon Managing challenging situations

You need no previous experience to attend this course.

Our Expert Team
Expert Trainers

Course leader is an experienced industry expert

Course Dates Days Location Places RRP Discount You Pay Action
11th Jun 25 Wed London Bridge Hurry - Two Places Left! £499.00 £100.00 £399.00 + VAT
11th Jul 25 Fri London Bridge Available £499.00 £70.00 £429.00 + VAT
1st Oct 25 Wed London Bridge Available £499.00 £499.00 + VAT
21st Jan 26 Wed London Bridge Available £499.00 £499.00 + VAT
13th May 26 Wed London Bridge Available £499.00 £499.00 + VAT
Course Dates Days Location Places RRP Discount You Pay Action
8th Aug 25 Fri Online Available £499.00 £70.00 £429.00 + VAT
28th Nov 25 Fri Online Available £499.00 £499.00 + VAT
20th Mar 26 Fri Online Available £499.00 £499.00 + VAT
Media Training

Request a quote for Good Communication

All our courses are available as private, bespoke or team training.

You can customise the outline, have a group where it's just your team or enjoy a one to one session with an expert.

We can deliver the course at our centre, live online or at your choice of venue.

Fill in the form below and our team will get in touch with pricing and helpful advice to get the conversation started.

Course Dates

11th Jun 25 (Wed)

Location:London Bridge

Places: Hurry - Two Places Left!

RRP: £499.00

Discount: £100.00

You Pay: £399.00 + VAT
11th Jul 25 (Fri)

Location:London Bridge

Places: Available

RRP: £499.00

Discount: £70.00

You Pay: £429.00 + VAT
8th Aug 25 (Fri)

Location:Online

Places: Available

RRP: £499.00

Discount: £70.00

You Pay: £429.00 + VAT
1st Oct 25 (Wed)

Location:London Bridge

Places: Available

RRP: £499.00

Discount:

You Pay: £499.00 + VAT
28th Nov 25 (Fri)

Location:Online

Places: Available

RRP: £499.00

Discount:

You Pay: £499.00 + VAT
21st Jan 26 (Wed)

Location:London Bridge

Places: Available

RRP: £499.00

Discount:

You Pay: £499.00 + VAT
20th Mar 26 (Fri)

Location:Online

Places: Available

RRP: £499.00

Discount:

You Pay: £499.00 + VAT
13th May 26 (Wed)

Location:London Bridge

Places: Available

RRP: £499.00

Discount:

You Pay: £499.00 + VAT

Course Outline

1

The Principles of Effective Communication

What is communication?

Understanding verbal and non-verbal communication

The difference between passive, aggressive and assertive behaviour

Why assertive behaviour is vital for effective communication

2

Improving your Existing Communication Skills

Understanding whether you are communicating effectively

Influencing outcomes by changing your internal frame of mind

3

Being Assertive, Positive, and Influencing Others

Changing the way you interact with work colleagues or clients to maximise your influence

Stating your views

Explaining your reasoning

Using incentives

Establishing expectations

Using open questions

Building common ground

4

Rights and Responsibilities

Understanding your rights and responsibilities at work

5

Providing Feedback

How to give constructive feedback

Getting more from people you work with

Changing the way you are managed

Positive means productive

Avoiding unnecessary confrontation

6

Communicating Effectively and Managing Conflict

Strategies and techniques for resolving conflict

Communicating effectively when faced with challenging situations.

Who attends?

Career Progressives icon

Career Progressives

Professionals who wish to develop skills for their current role and companies who believe in developing their talent.

Career Changers icon

Career Changers

People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.

Graduates icon

Graduates

Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.

Learn Your Way

Face to Face

Face To Face

Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.

Live Online

Live Online

Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.

Team Training

Team Training

Upskill your team together. Build your team and develop consistency, and collective confidence.

Three Steps To Success

1

Identify Your Path

Define your direction with purpose, aligning your learning journey to personal and career goals.

2

Learn With Experts

Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.

3

Earn Certification

Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.