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Understanding stress
• What is stress and why do humans get stressed?
• Understanding how stress relates to pressure
• The effects of stress
• Different sources of stress
Recognising personal stress
• Identifying factors which can create pressure and stress
• Looking at personal time management, information overload, and other stressful situations
• Identifying the symptoms and effects of pressurised situations
• Understanding your stress response
Coping strategies at work and at home
• Recognising and managing pressurised situations
• Different strategies to manage personal pressurised situations
• Selecting your own strategies for different situations
• Implementing personal coping strategies
• Building resilience
Managing your stress levels
• Using the PACR model
• Basic Mindfulness Techniques
Managing stress at work with an action plan
• Why use an Action Plan?
• Delegates will then create a work action plan showing how strategies can be implemented to prevent and minimise pressurised situations for themselves and their team
Questions and Answers
"Communication and QandA"
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