"Trainer was very friendly and knowledgable"

"Friendly team from the moment you step through the door! Donna was lovely and knowledgeable, giving relatable examples throughout. Yummy lunch and top music playlist!"

"Course was good - very practical. It was helpful to have extra info on other related subjects included during the training"

"Very useful, providing good practical examples as well as showing how these can be implemented in the wider work environment. Positive and engaging"

"A really dynamic session, and it's great that the classes are so small so that we can really get to know each other and talk about our experiences without it taking too long."

"Excellent course really helpful with lots of transferable examples for everyday life"

"Trainer was really competent. Enjoyed the session with her"

"Always a great venue, the facilities, staff and provisions food. Intersting, informative, relevant course with good range of resources to refer to after. Excellent instructor, hope to have a course with her in future."

"Good pricing Good trainers Information on how to find centre"

"Really lovely and efficient company. Trainer was great."

"The trainer was great, made us feel comfortable, listened to us. Very informative and valuable training, a good mix of group work and looking at a video and doing a dummy run of minute taking and flip chart work. It helps that the trainer has worked for many years and with many companies as it brings true life experiences into training. The venue was good, tea/coffee and lunch facilities and good amount of breaks."

"Adapting examples to relate to every profession in the room."

"Good facilities, good lunch, clean, welcoming"

"Donna was AMAZING!!! I really enjoyed my course and found it very beneficial. Everything she taught was relevant and something I could relate to. I will definitely be using the tips in my working environment. THANK YOU!!!!"

"Providing a friendly environment and support for the course"

"Overall the presentation was excellent, it was easy to understand and partake in the exercises"

"Donna was a great trainer. She spoke clearly, laid out the objectives at the beginning and repeated the important parts. It was interactive and interesting. The centre is good for this trupe of training."

"The trainer was very friendly and approachable. The venue is great."

"Everything was organised well and I would not recommend any changes."

"Great training, very informative and relevant examples"

"Interactive discussion, making people feel comfortable to speak, encouraging abilities, highlighting the underlying challenges in writing good minutes"

"Donna was incredible- she has completely restored my fair in my ability and knowledge on minute taking. She was knowledgeable, fun, down to earth, helpful and very understanding. I would recommend this course to anyone. The course environment was lovely ( a hidden gem in London) The lunch was lovely, a little carb heavy but very nice :)"

"This was one of the best training days I've ever experienced. Thank you. I'm particularly happy to have the slides. Having lunch and snacks provided is a lovely touch - it encourages us to network and socialise."

"Breaking down all the components and making them manageable. Allowing time and helpful answers for all questions. Considering the presentation process as a full 360 experience. Thank you. I will be sending staff on this course."

"Welcoming staff, table numbers made it easy to locate where to go and the tutor was very informative."

"Everything was done very well. very useful."

"- Engaging the attendees - Answering / dealing with individual problems - Open to attendee questions throughout the session"

"Great centre, great lunch, really encouraging session, sensitivity of trainer"

"Delivering excellent training in comfortable surroundings thank you"

"Donna was amazing, patient, reassuring and a good teacher."

"Entertaining and engaging. Donna included examples from her own life and experience that were helpful. Very knowledgeable. Real confidence boost for someone who has no knowledge or experience of minute taking."

"Donna was fantastic! She was incredibly knowledgeable and explained things in a way that related to everyone, not only within a work environment but within every day lives. She made me feel much better about my minute taking and made me realise that I am actually doing a good job."

"It was better than expected. I expected to come along and learn but the programme content was so much more engaging. I like how the day started with a 'charter' of how things were going to work so I immediately felt it was a safe place to talk about my role. In turn this meant the content was made more relevant to me and I got more out of it. I look forward to putting everything into practice!"

"Being interactive and engaging, giving real-life examples, relating to our experiences, providing effective solutions to difficult situations, having the right balance between delivering new knowledge but also communicating how it can be actively used in the work space."

"Full of positivity but also realistic. Very good balance and that works well for me!"

"Great location, excellent food, good size of group, brilliant course tutor."

"Very informative, great venue and easy to get too."

"Organisation, venue, food. Lovely trainer"

"Donna was a great course leader, she taught us a number of useful theories and approaches and also really brought it into personal circumstances for each of us to relate to. I think I will be remembering and using things like the sky sports triangle and the quadrants for years to come."

"Clear discussions, not all screen based activities which worked well for my understanding and learning, approachable teacher who asked us questions too"

"Everything, friendly staff, great refreshments, very good healthy lunch. I very much enjoy this training facility. The best training centre I have attended in London."

"The trainer was excellent at presenting and gave very clear and insightful examples. Well worth the money!"

"Everything. I really had a good time and learnt a lot from Donna. The fact that I was the only student made the training even more useful because we focused on my needs at work. It was great, thanks!"