Training Courses

Minute Taking

  49 reviews

One Day Course


This one day minute taking course will ensure that the minutes you take at meetings are clear, accurate and professional.

The course will provide you with all the essential skills you need for minute taking.

By having a clear understanding of the aim of the meeting and the benefit of having minutes, you will learn how to work with the chair, prepare the agenda, record the meeting, understand the salient points, and how to produce clear, well structured, actionable minutes.

What are the five things you will get out of this course?

• Organise and prepare for a meeting effectively
• Understand how to take notes and identify key points
• Listening and concentration methods and techniques
• Agenda and minute use, importance and layouts
• Discuss how to work with the Chairperson

You need no previous experience to attend this course.

Public Course Dates & Pricing

  • Public Courses

    Small class sizes so you get the maximum amount of trainer time possible. You attend with delegates from other companies.

    A great, cost efficient way to learn, discounts are also available for group bookings.


    Discount Info
  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £545 + VAT per day

    Free Consultation

Course Outline

  • Introduction
    • Why have meetings and why take minutes
    • The difference minutes can make
    • Why minutes must be clear and accurate

    Becoming a minute-taker
    • What is the role of a minute taker?
    • Skills required by a minute taker
    • The tasks of the effective minute taker

    Preparation before a meeting
    • The role of the chair and how to work with your chair
    • Discussing the meeting with the chair before it starts
    • Understanding the aim of the meeting
    • Preparing the agenda

    The meeting
    • Effective listening and understanding
    • Analysing what is being said
    • Taking notes and deciding what to record
    • Impartial recording of the meeting and points made
    • Identifying individual contributors
    • Maintaining your concentration throughout the meeting
  • Writing up the minutes
    • The difference between informal and formal minutes
    • Choosing which style is appropriate for a meeting
    • Transcribing your notes
    • How much details to include
    • Structuring the minutes
    • Writing in a clear, concise style of English
    • Good use of grammar and language
    • When to use jargon and abbreviations
    • Formatting the minutes in an easy to read and digest layout

    Editing the minutes
    • Assessing the minutes - what are they trying to achieve
    • Ensuring the minutes are actionable
    • Getting input from other attendees
    • Distributing the minutes

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients

We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 13103 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed13103
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback

"Donna was amazing, patient, reassuring and a good teacher."

"Entertaining and engaging. Donna included examples from her own life and experience that were helpful. Very knowledgeable. Real confidence boost for someone who has no knowledge or experience of minute taking. "

"Donna was fantastic! She was incredibly knowledgeable and explained things in a way that related to everyone, not only within a work environment but within every day lives. She made me feel much better about my minute taking and made me realise that I am actually doing a good job. "

"Making us feel welcome Knowledgeable trainer Nice range of refreshments"

"The overall atmosphere was great for training. Good lunches and refreshments. Small classes are really useful."

"Making people feel comfortable, great atmosphere, friendly staff and effective training sessions "

"Very informative and knowledgeable trainer. Really enjoyed the course and looking forward to receiving presentation and templates via email. Great venue."

"The atmosphere of the training centre is lovely, and I liked the training exercises. I also like that the trainer did not provide print-outs as this is often a waste of paper; instead we were offered the option of emailing him and receiving the course slides by email."

"Good organisation and friendly atmosphere."

"The course was really nice and helpful, everyone was friendly and the environment is clean and welcoming. The trainer was great in explaining everything to us , friendly and the way he speaks is perfectly clear to everyone!"

"Everything. I really had a good time and learnt a lot from Donna. The fact that I was the only student made the training even more useful because we focused on my needs at work. It was great, thanks!"

"Great food!"

"Lunch and area for breaks very bright and spacious"

"Lunch and preparation with a warm welcome on arrival"

"A very nice and relaxed environment to learn in. Small classroom made it easy to ask lots of questions and feel like we were receiving a personal style of training. Lunch and snacks were amazing!! "

"Great lunch as always! Love the fact it is small classes which is why I would continue to keep coming back here for courses!"

"Making what could be a daunting experience for people a very welcome and enjoyable one"

"Giving examples and hospitality "

"I was impressed with all aspects of the course. "

"The trainer was excellent, the lunch was tasty and the venue space is bright."

"friendly approachable trainer, engaged, involved us with exercises, asked about our experiences and tried getting to know us, tried to get a sense of our experience and find areas for us to improve. Tried to personalize it to our knowledge and continuously made sure we were clear on what we were discussing and if there was anything we wanted to elaborate on. "

"Great space for training - loved the set up etc . Loved having a small group - really one to one and tailored to needs of individuals. Good schedule for day - enough sessions/breaks etc. Trainer was very approachable, knowledgeable and engaging Covered loads - all very relevant Good exercises to test skills Would definitely recommend "

"The environment was very conducive to learning and the trainer was very knowledgable and friendly."

"Light, airy environment was great, lunches were great & good break area Course leader approachable and helpful Course leader responded to how fast/slow we were learning and adjusted well"

"Lunch and break out area was very nice. good selection of refreshments and lunch. "

"The trainer was brilliant, the food and refreshments were very good"