Training Courses

Management : Introduction

Two Day Course

Overview

What is Management?

Successful Management is the art of achieving goals by utilising the skills and personalities of people in a smart and effective way. The five main Management functions that should be followed are planning, organising, staffing, directing and controlling.

Why is it important to be a good Manager?

A Manager's role is critical to the success of any business. A good Manager will be able to organise their team in order to get tasks completed correctly, on time and within budget as well as make the right decisions, at the right times and using the right people.

What is our Management course about?

Our course is a two-day introduction to Management. It is aimed at new managers looking to brush up their skills or those seeking their first management role.

Most of us have had experience of being managed within the workplace and therefore know how important it is for the team and business that it is done well. This course will cover the essential skills you need to be an effective and confident manager and will help you apply various management techniques to get the best from your team and yourself.

The course will be interactive and will give you a chance to practice and develop your skills in a relaxed and supportive environment.

What are the 5 things you will get out of this course?

After completing the Management course you will be able to:

• Understand the fundamentals of being an effective manager
• Apply different management styles and techniques to deliver positive results
• Develop communication skills by sharing your experiences with other team members
• Work with and address challenging behaviours and conversations
• Develop an action plan that can be applied in both personal and working environment

No previous Management experience required to attend this course.

Public Course Dates & Pricing

Weekday SOLD  OUT London Bridge SOLD  OUT
Weekday SOLD  OUT London Bridge SOLD  OUT
Weekday
London Bridge
Weekday London Bridge
Weekday London Bridge
Weekday London Bridge
Weekday London Bridge
Weekday London Bridge
  • Public Courses

    Small class sizes so you get the maximum amount of trainer time possible. You attend with delegates from other companies.

  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £699 + VAT per day

    Enquire Here

Course Outline

  • Day one

    Welcome
    • Introductions and working agreement
    • Personal learning objectives

    What is a manager?
    • Your experiences of management
    • Management vs Leadership
    • Definitions of management
    • Areas of management
    • Management Skills

    Your management style
    • Situational Leadership
    • Manager as coach
    • Manager as influencer

    Management processes
    • Recruitment and selection
    • On boarding and induction
    • Monitoring and control
    • Setting performance objectives
    • Setting development objectives
    • Performance management
  • Day two

    Management challenges
    • Managing remotely
    • Effective delegation
    • Managing difficult situations
    • Having challenging conversations
    • Managing change
    • Discipline and grievance issues
    • Managing conflict

    Building your team
    • Team building
    • Team development
    • Motivating your team
    • Empowering your team
    • The characteristics of high performing teams

    Developing yourself
    • Develop your network
    • Develop your skills
    • Develop your knowledge

    Looking forward
    • Top tips for managers
    • Management mistakes to avoid
    • Personal action planning
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel more than 7 days before your course and there's no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients


We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 20141 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed20141
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback


"Very good explanations of how to do everything, great tutorials and step by step tasks "

"Overall knowledge was fab! Examples of good site to reference to :) "

"Catering was good, staff were friendly, teacher was good and entertaining."

"Training session extremely useful"

"Trainer was very good and pleasant to work with"

"Welcoming, great equipment, lovely people, great course options"

"Overall running of the course was really excellent and Rebecca taught us really well"

"Rob is super awesome, please give him a raise. "

"Training in general is good and the teacher is very good/excellent as it is explaining real cases in the industry. "

"Putting the training into real life scenarios"

"Food and facility really good!"

"Great training as always"

"Jake the trainer was great! "

"A thorough overview that was at once comprehensive and in depth"

"Very nice and friendly staff, knowledgeable teacher, size class was awesome. Very hands on training and things I could implement immediately. "

"Small classroom size, so practically one on one tutorials are provided."

"Welcoming into the building, organisation, refreshments all great. Training was relevant and interesting and there was lots of interaction and time for questions. Michael was very personable and worked hard to understand our business and therefore our requirements - I felt that all of my objectives were met"

"Everything and lunch here is always amazing! "

"Listening, tailoring specifically to various situations, hands-on clear details and information, great training"

"trainer was very knowledgeable"

"giving us regular breaks as there was a lot to take in. The trainer Rich was really nice. It was also a nice working space. "

"Trainer explained everything incredibly well."

"friendly and attentive staff and trainers, created and facilitated a informative working environment. Great lunch "

"The course was really useful"

"Organisation of booking onto course, very organised sessions, looking after all students and teaching is very good, "

"all very good, thanks"

"very friendly and welcomibg"

"The staff were all very knowledgeable and organized. "

"The course was clearly explained and Ivan was very patient with the annoying questions!"

"Friendliness, efficiency and professionalism. "