Course Dates | Venue | Price | ||
---|---|---|---|---|
Online | £799 + VAT save £200 | |||
London Bridge | £899 + VAT save £100 | |||
Online | £999 + VAT | |||
London Bridge | £999 + VAT | |||
Online | £999 + VAT | |||
London Bridge | £999 + VAT | |||
Online | £999 + VAT | |||
London Bridge | £999 + VAT | |||
Online | £999 + VAT |
Day one
Welcome
• Introductions and working agreement
• Personal learning objectives
What is a manager?
• Your experiences of management
• Management vs Leadership
• Definitions of management
• Areas of management
• Management Skills
Your management style
• Situational Leadership
• Manager as coach
• Manager as influencer
Management processes
• Recruitment and selection
• On boarding and induction
• Monitoring and control
• Setting performance objectives
• Setting development objectives
• Performance management
Day two
Management challenges
• Managing remotely
• Effective delegation
• Managing difficult situations
• Having challenging conversations
• Managing change
• Discipline and grievance issues
• Managing conflict
Building your team
• Team building
• Team development
• Motivating your team
• Empowering your team
• The characteristics of high performing teams
Developing yourself
• Develop your network
• Develop your skills
• Develop your knowledge
Looking forward
• Top tips for managers
• Management mistakes to avoid
• Personal action planning
"The general overview and range of points. The structure of the course and allowing regular breaks was also useful to reset and focus. Thanks Michael!"