Training Courses

Management : Introduction

Two Day Course

Classroom Based


What is Management?

Successful Management is the art of achieving goals by utilising the skills and personalities of people in a smart and effective way. The five main Management functions that should be followed are planning, organising, staffing, directing and controlling.

Why is it important to be a good Manager?

A Manager's role is critical to the success of any business. A good Manager will be able to organise their team in order to get tasks completed correctly, on time and within budget as well as make the right decisions, at the right times and using the right people.

What is our Management course about?

Our course is a two-day introduction to Management. It is aimed at new managers looking to brush up their skills or those seeking their first management role.

Most of us have had experience of being managed within the workplace and therefore know how important it is for the team and business that it is done well. This course will cover the essential skills you need to be an effective and confident manager and will help you apply various management techniques to get the best from your team and yourself.

The course will be interactive and will give you a chance to practice and develop your skills in a relaxed and supportive environment.

What are the 5 things you will get out of this course?

After completing the Management course you will be able to:

• Understand the fundamentals of being an effective manager
• Apply different management styles and techniques to deliver positive results
• Develop communication skills by sharing your experiences with other team members
• Work with and address challenging behaviours and conversations
• Develop an action plan that can be applied in both personal and working environment

No previous Management experience required to attend this course.

Public Course Dates & Pricing

London Bridge
SOLD  OUT London Bridge SOLD  OUT
London Bridge
London Bridge

Public Courses

Small class sizes so you get the maximum amount of trainer time possible. You attend with delegates from other companies.

Private Courses

One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

We offer a free consultation service to help work out every detail and build the perfect course for you.

From £699 + VAT per day

Enquire Here

Course Outline

  • Day one

    • Introductions and working agreement
    • Personal learning objectives

    What is a manager?
    • Your experiences of management
    • Management vs Leadership
    • Definitions of management
    • Areas of management
    • Management Skills

    Your management style
    • Situational Leadership
    • Manager as coach
    • Manager as influencer

    Management processes
    • Recruitment and selection
    • On boarding and induction
    • Monitoring and control
    • Setting performance objectives
    • Setting development objectives
    • Performance management
  • Day two

    Management challenges
    • Managing remotely
    • Effective delegation
    • Managing difficult situations
    • Having challenging conversations
    • Managing change
    • Discipline and grievance issues
    • Managing conflict

    Building your team
    • Team building
    • Team development
    • Motivating your team
    • Empowering your team
    • The characteristics of high performing teams

    Developing yourself
    • Develop your network
    • Develop your skills
    • Develop your knowledge

    Looking forward
    • Top tips for managers
    • Management mistakes to avoid
    • Personal action planning
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel more than 7 days before your course and there's no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients

We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 20570 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed20570
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.6%

  Recent Feedback

"Wolf was excellent! "

"It was great and completely tailored to our brand needs."

"Everything! "

"A really really helpful session, Wolf went at a good pace to allow us to keep up but also ask questions. It really helped simplify a lot of aspects that were hard to comprehend before the course, how you would get there. He broke it down into simple steps and made it seem possible, in areas where i was really struggling before. Wolf was very positive and engaging, and clearly loved what he does. Thanks so much!"

"Good interaction "

"Kevin was great at explaining things, and very patient - thanks!"

"Covering a lot of content but keeping it interactive and engaging"

"Trainer was excellent and very helpful and support from booking helpful to."

"Found it useful there only being a small amount of delegates on the call so we could get assistance from Lisa without delaying the course. Was great receiving tips and shortcut keys these would be good as a handout crib sheet"

"good course"

"Ian was concise, friendly and helpful."

"Explaining thoroughly and ensuring that participants understood each concept. "

"Ian was fantastic, very helpful and knowledgeable. "

"I was lucky enough to have 1:1 session which was fantastic! very personalised with time spent on specific requests and issues. "

"Amazing course and excellent trainer. Iwan was a great tutor. Extremely patient and very good at explaining things though in simple terms - which is an especially impressive feat considering we were completing the course all over video call! A perfect starting point and introduction to HTML & CSS. I would definitely consider improving my knowledge further with the intermediate course in the future."

"Iwan provided a lot of clarity through his examples and simplified the theories behind HMTL and CSS. He also provided fun and interactive training sessions which gave me the confidence not only to take responsibility for my own work but, to approach him in times of difficulty. I am looking forward to attending further training sessions with him in the future. "

"Regoing over points as nesscessary. Giving clear instructions."

"Rob was such a great instructor and gave detailed explanations all the way through the course, was able to ask many question which were all answered very professionally, would definitely recommend this course ...Thanks so much !"

"Very knowledgeable, friendly and efficient trainer with well thought out schedule and exercises."

"Kevin was great! Really informative, patient and happy to answer any questions. Would definitely recommend to a friend! "

"Kevin was fantastic, so knowledgeable and patient. Excel is something I usually avoid but Kevin's approach was relaxed, relevant and informative in a way that didn't feel overwhelming for me"

"Kevin was great and very conscious of the different skill levels between my peers. He was attentive to all and patiently and clearly able to provide guidance. Would highly recommend"

"I have enjoyed the lesson very much and thank you very much!"

"Ian was a great tutor. Excellent knowledge of InDesign. Clear and concise guidance throughout."

"Kate was an awesome instructor, very knowledgeable and friendly. We whizzed through the course material, so she very generously came up with new exercises to challenge and build on my new skills. HATED Illustrator before and now I'm hooked! Thank you so much! "

"Informative, relevant and friendly "

"Robert was laid back but informative and answered everyones queries,"

"Good examples on the fly, really flexible trainer."

"I enjoyed the small class size as it allowed for all participants to be constantly involved in the discussions. The breakout exercises were interesting and a great way to reinforce the theory were had covered. "

"Very responsive organisation. Experienced and personable."