Course Dates | Venue | Price | ||
---|---|---|---|---|
London Bridge | £799 + VAT save £200 | |||
Online | £899 + VAT save £100 | |||
London Bridge | £999 + VAT | |||
Online | £999 + VAT | |||
London Bridge | £999 + VAT | |||
Online | £999 + VAT | |||
London Bridge | £999 + VAT | |||
Online | £999 + VAT |
Day One
Welcome
• Introductions and working agreement
• Personal learning objectives
What is a manager?
• Your experiences of management
• Management vs Leadership
• Definitions of management
• Areas of management
• Management Skills
Your management style
• Situational Leadership
• Manager as coach
• Manager as influencer
Management processes
• Recruitment and selection
• On boarding and induction
• Monitoring and control
• Setting performance objectives
• Setting development objectives
• Performance management
Day Two
Management challenges
• Managing remotely
• Effective delegation
• Managing difficult situations
• Having challenging conversations
• Managing change
• Discipline and grievance issues
• Managing conflict
Building your team
• Team building
• Team development
• Motivating your team
• Empowering your team
• The characteristics of high performing teams
Developing yourself
• The importance of developing yourself
• Different ways to develop your network
• Developing your skills
• Developing your knowledge
Looking forward
• Top tips for managers
• Common Management mistakes to avoid
• Personal action planning
Questions and answers
This course is also available as a private course. If you wish we can tailor the content for your team. Please contact us for more details.
"The general overview and range of points. The structure of the course and allowing regular breaks was also useful to reset and focus. Thanks Michael!"