Training Courses

UX Design : Introduction

  64 reviews

Two Day Course


UX design is all about improving the user experience by creating websites that are a pleasure to use.

This course will give you the skills to create thoughtfully crafted, easy-to-use, immersive websites that encourage users to come back again and again.

This practical two-day course covers benchmarking, wire-framing, responsive design techniques and how to stress-test your site so you know it works.

Whether you want to forge a career in UX design or simply add it to your list of skills, this is the course for you. You need no previous experience to attend this course.

Public Course Dates & Pricing

  • Public Courses

    Small class sizes so you get the maximum amount of trainer time possible. You attend with delegates from other companies.

    A great, cost efficient way to learn, discounts are also available for group bookings.


    Discount Info
  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £599 + VAT per day

    Free Consultation

Course Outline

  • Understanding Usability
    • An introduction - what is user centric design?
    • What are the needs and goal of your user?
    • Defining Personas for your users
    • Creating user journeys

    What makes a good User Experience and why?
    • Why you should Benchmark your design decisions

    How to create a site map with Adobe Illustrator
    • Understanding site maps and what they can be used for

    Wire-framing with Adobe Illustrator
    • The importance of hierarchy
    • What are modules?
    • How to illustrate interactions
    • How to create and annotate wireframes
    • Tips to speed up your workflow

  • Responsive Design
    • How does responsive design work?
    • What does Mobile First mean and when is it useful?
    • How to wire frame for different devices
    • How interactive modules might need to adapt for different devices

    Different ways of testing your design
    • How to conduct a User Test on your site
    • How to use A/B Testing to get insights into visitor behaviour
    • Understanding Multivariate Testing and how to use it

    Best Practice
    • Introducing new layouts vs learned behaviour
    • How creative interactions enhance the user experience

    A discussion of some "real world" design briefs

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients

We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 16166 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed16166
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback

"Knowledge, real life examples, good facilities"

"Richard was such a great trainer - approachable and didn't try and interfere too much. Very knowledgable without trying to show off his own skills all the time, which was great teaching. "

"Rich was very personable and knowledgable which made for a great two days training. The course structure was great and it felt very organised. I particularly like the way Rich recommends useful applications and tries to relate the course to you personally. "

"The delivery was excellent"

"Tailoring the course to suit individual learner needs"

"Kirsty Was fantastic, very very helpful would recommend :)"

"Great atmosphere to learn in and small class sizes so you get all the perks that 1 on 1 training would give you but also get to work as a small team and learn things from one another. "

"Food and environment were great. Friendly staff - very accommodating. The trainer had great knowledge and enthusiasm for his work/subject matter. "

"I really appreciated the place, the people and the atmosphere of this place. I think I'll follow another training course here in the future."

"Love these courses. Have recommended to friends."

"Really enthusiastic, friendly and knowledgeable trainer who was happy to answer loads of questions and help with real-world examples. "

"giving such a broad width of information within such a small window of two days. Really enjoyed it. Thanks"

"Great atmosphere."

"I feel the 2 days were affective in terms of us learning about UX design in general, the exercise of creating our own app and having the user testing was a great experience, the entire process was a real eye-opener, it really showed me how such a simple process requires such detailed thought when i comes to UX."

"Friendly, approachable, knowledgable... well fed and watered!"

"Very pleasant staff and environment"

"Great learning environment and very patient instructor"

"A day full of information, Ana was fantastic and she obviously is very knowledgeable. I feel that I know much more about UX now, with skills that I can implement in my work. "

"I'm happy with the course. Staff always very pleasant. Good location and nice food too."

"The small size of the groups are really good "

"Ana Marie is extremely knowledgeable and friendly. "

"people here are great and friendly. I like the environment "

"I liked how Ana-Maria got us to work on practical tasks as a group, so we could discuss it together."

"Amazing office, and great environment to learn"

"Pretty much everything :) "


"Lots of hands-on exercises and chance to play around with the software"

"very kind staff members and organised time breaks. "

"The trainer covered a wide variety of topics over the 2 days, I would be keen to do some follow up courses to look at some of these areas in more detail."

"Pretty much everything"

"Trainer was excellent"

"Fun and relaxed working environment. Great Trainers who are knowledgeable about the subjects."

"Being welcoming, friendly and training effectively in all sorts of different creative subjects."

"well structured course, very detailed, lot of coherent visuals. Great real life references relevant to study and good amount of time with each student. "

"the training environment was very good"