We know training inside out. We can advise you on all the options to make sure you get the best possible course.
Tell us you need to cancel more than 7 days before your course and there's no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.
We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.
We've worked very hard over the last 20 years to grow our business through personal recommendations.
When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.
We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.
We know that choosing the best course can be difficult, maybe the thoughts of the 20423 other clients we've asked will give you the inspiration to join us too.
The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.
| Attendees surveyed | 20423 |
| Trainer Knowledge | 9.8 / 10 |
| Trainer Materials | 9.6 / 10 |
| Trainer Preparation | 9.8 / 10 |
| Overall Trainer Score | 9.7 / 10 |
| Centre Lunch | 9.6 / 10 |
| Centre Staff | 9.9 / 10 |
| Overall Centre Score | 9.7 / 10 |
| Overall Experience | 9.6 / 10 |
| % Who Would Recommend Us | 99.6% |
"The teaching was methodical and at a pace that I could learn."
"Very happy with all"
"Explaining things in a way that makes sense. I didn't expect to understand it all, but I did. Great tutor, great location and great offices/catering. Thanks for having me! x"
"Everything! Everyone was informative, knowledgeable and helpful."
"Good facilities and clean environment. Nice location "
"Everything Food was amazing Location was Great Easy to access - Even I found it without asking a stranger!"
"Everything, the staff are extremely friendly and the trainers are great at keeping you engaged. The right amount of breaks. Kate was great, I feel I've learnt exactly what I came for. Thank you!"
"It was extremely efficient and you did great job at keeping it active enough to manage to keep me engaged. "
"Useful techniques and playing back our learning and the end of each exercise "
"talking step by step - very supportive and available for any questions"
"Managing the pace of the class and helping those on different levels of ability"
"The lecture setting was amazing"
"Explaining and being patient!"
"delivery and hospitality "
"Appropriate content for the level; clear and concise instructions, lovely staff and food. The tips really helped! :-) "
"Nice, welcoming atmosphere. Really lovely! "
"Experience was good."
"Knowledge, Training, Hospitality, EVERYTHING. I will definitely be back Thanks Lisa "
"Welcoming and knowledge"
"making sure everyone in the room was up to speed and answering any questions and explaining fully "
"very informative and patient and well explained"
"The trainer made sure we all understood before moving on."
"very knowledgeable and I didn't feel afraid to ask to explain again. Very good session. Thank you."
"Examples were really useful."
"classroom teaching, overall welcome, lunch"
"Very efficient running of the day, with good number of scheduled breaks. Organised well in table numbers per room, so doesn't feel overwhelming with lots of different groups in here. Well organised class with clear learning outline. Snacks, lunch and drinks were great. "
"Covered all areas very well and waited for others to understand everything before moving on. Easily taken in and great teaching. Will be coming back for the intermediate course in December. "
"explaining examples clearly and thoroughly "
"Taking the time to explain to everyone in the room, despite being on different levels"
"Friendly staff, very professional. "
"* Providing excellent training examples and a very supportive and knowledgeable trainer. "
"The course went at the right pace for me. The trainer was very approachable and helpful. I felt I could ask questions when I needed to."
"The trainer was great at going round each of us to provide help. She was very patient! I also like the summary at the end of each section. Overall, the location and everything else about the day was excellent."
" Katie was very clear with her instructions and made understanding the task of formatting data in Excel far less intimidating! The hospitality was also fabulous :) Very pleased with the day and would come to another course!"
"detailed explanation and practice answers were very useful "
