We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients

We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 6238 other clients we've trained since December 2015 will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed6238
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback

"Everything. Great trainer."

"Small group. Great food. Entertaining and knowledgeable teacher - Piers. "

"Small, focused group. Great food. Piers is a very knowledgeable and friendly teacher - which made for a very enjoyable day. "

"The trainer was excellent - and I've got lots of new ideas to take back to my job. I benefited from being the only client as we covered lots of different areas and were able to specifically reference my work. I am now excited to put the ideas into practic!"

"Rob is awesome and knows how to convey complex subjects. He quickly understands your needs and how to extend your knowledge. "

"Understanding the needs of those on the course. Answering questions. Epic food"

"Answering all our questions and the discursive style. I really felt like I had made an improvement and hope to implement in the future! "

"Warm, friendly and very informative"

"Explaining the different functions within InDesign and how it links to the additional Adobe pacakages"

"Everything. Friendly, welcoming, knowledgeable. "

"Lovely space, great tech and brilliant atmosphere"

"very well structured training day"

"Friendly, knowledgeable and approachable, good ambiance in work space, great attention to detail - would definitely recommend :)"

"Getting through a lot of information in the 2 day course. Giving us very personalised information for our personal work. "

"Excellent course, thoroughly enjoyed it. Obe was great."

"Good pace, approachable trainer, good equipment and software, very relevant and great hints and tips"

"Everything, really valuable teaching and an awesome trainer who knew his stuff.... Thank you Emile (OB) Catering was really thoughtful and catered to everyone's needs."

"Great setting, tech, teacher, class size, speed/pace of lesson. Good to have regular breaks with really lovely refreshments as there's a lot to take in. It would be good if we soon receive a follow up email with links to the 'how to' guides and any top tips etc. Massive thank you. Excellent class which I'd very highly recommend. "

"Liked how ICSA website was used for examples and how we could directly improve parts of our copy and website"

"Getting the delegates involved."

"explaining and getting us to actually interact and create copies ourselves rather than just sit and listen"

"focusing the course on our feedback, eg, asking what we wanted to learn / improve"

"One of the best training courses I've completed, really informative, great facilities. "

"Amazing facilities, very welcome approach first each morning, great lunch, rooms well equipped. plenty of time taken to explore any issues within class lessons with instructor, 6 months support is a great bonus also, i will be sure to try book with media again in the future thanks again"

"Great and friendly staff, good quality equipment. Iwan was clearly knowledgeable and patient. "

"Explanations were clear and concise, and solving problems which occurred. One-one advice good."

"Patience, especially given that there were a lot of tech problems and people using very old InDesign versions so she needed to tailor the course differently etc. On some courses I've also been made to feel like I was doing it wrong but she didn't make me feel like that and made sure we were all at the same level before she moved to the next step which was appreciated! "

"Providing clear practical examples of the things we had to learn so we could all do it ourselves, with Vicki careful to ensure she helped each of us tackle any issues and understand the problems so we know how to approach them in future. "

"Very patient and helpful instruction - and this was a large group with multiple questions. "

"I was really happy with the venue, and mostly the trainer. Excellent experience , i have learnt a lot. "

"Good at making it easy to understand."

"Great advice all round. Good experience, learned plenty and lovely trainer. "


"Trainer was lovely and friendly. Not boring at all."

"really good at answer questions and finding solutions"

"Really good at making the programme fit our needs to suit our own relevance at work. Easy to ask questions throughout the course. "

"helpful, friendly and easy to understand. patient good knowledges and great lunches! "

"Great lunch, trainer had great examples and answered all questions in way to help us understand! "

"Relevant, concise advice for using Google Analytics"

" Very clear explanations and friendly demeanour."