Here are the steps we have put in place to make sure that your visit to the centre is safe.
If you have any questions for us on our policy, please call us on 020 7407 8880.
If you live close enough to the centre to walk or bike, you'll enjoy great views of London on the way. Our location is pretty spectacular.
We'll be providing secure bike parking in the centre now, so you can enjoy your learning time without worrying about your bike not being there when you leave.
Before you enter the centre, we'll give you a quick temperature check with a contactless temp gun.
This way we'll know that there's nobody in the centre who should be at home isolating and recovering. It'll give peace of mind to everyone in the centre. Thanks for cooperating with this us on this point, it's key for everyone's safety.
Before you join us in the centre we'll ask you to thoroughly wash your hands at a sanitising station.
Hand washing regularly when you are in the centre is a really important part of your visit, it keeps us all safe. Avoiding any transmission to learners and staff is our prime concern. We'll have signs in all the obvious places to remind you to do it.
In our very spacious classrooms, 1m social distancing will be observed at all times. Also, there will never be more than six people in a room at a time.
In the break out areas of the centre we have loads of room to relax and take in the views, and you will be easily able to keep more than 1m apart from other learners.
We ask all learners to bring their own mask and wear it whilst training. If you'd prefer to use a visor, one will be made available for you free of charge. You may remove your face-covering at any point in the break out areas of the centre.
You'll only be training for an hour or so between breaks, so it shouldn't be uncomfortable for anyone.
Our toilets are well stocked with everything you'll need to keep yourself clean and COVID secure.
We'll have sanitising stations set up in the training rooms too, so if you want to give your workstation, keyboard, mouse or monitor a spritz during the day, you'll have all the equipment you'll need to hand to give you peace of mind.
We'll take your name, home address, telephone number and email when you visit us. It means if there ever is a situation where you need to isolate, you can easily be contacted by the NHS
The NHS are the only people we would share your information with - and only in the event of an outbreak associated with one of our visitors.
We've always been proud of how spotlessly clean you think our centre is. We'll continue working with our cleaning partners to ensure those standards are now surpassed.
We'll pay particular attention to shared resources such as seats, desks and workstations and make sure that all communal areas are spotless, so you are safe.
In the interests of hygiene, it isn't possible for us to host our usual stunning buffet lunch, but we have been working on solutions , so we can still spoil you.
We can now provide individual lunch portions from our same amazing supplier to be served in fully compostable, non plastic packaging. We like to feed our guests and make them feel loved.
We know training inside out. We can advise you on all the options to make sure you get the best possible course.
Tell us you need to cancel more than 7 days before your course and there's no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class sizes in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.
We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement, just let us know.
We've worked very hard over the last 20 years to grow our business through personal recommendations.
When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.
We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.
We know that choosing the best course can be difficult, maybe the thoughts of the 20724 other clients we've trained since December 2015 will give you the inspiration to join us too.
The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.
|Trainer Knowledge||9.8 / 10|
|Trainer Materials||9.6 / 10|
|Trainer Preparation||9.8 / 10|
|Overall Trainer Score||9.7 / 10|
|Centre Lunch||9.6 / 10|
|Centre Staff||9.9 / 10|
|Overall Centre Score||9.7 / 10|
|Overall Experience||9.7 / 10|
|% Who Would Recommend Us||99.7%|
"Very personable and patient teacher. It was a great class with lots of real life examples to use in the workplace "
"Such a great course! Before I was so overwhelmed with google adwords, but now I feel confident how everything works. Thank you Simon!! :)"
"Approachable, informative, well communicated"
"Very consice and didn't drag on, really useful training!"
"Clear, knowledgeable, helpful, friendly"
"Great at communicating over Zoom and at answering group questions quickly and efficiently "
"Content, approach, examples, metaphors, and exercises"
"Very clear and simple from the start with difficulty increasing throughout. Good process and easy to ask questions or to clarify something."
"Great pace / interaction - Tom was excellent"
"Good experience, was a bit worried about the online bit but well handled."
"The presentation was excellent!"
"Really prepared, patient, good examples"
"Friendly, knowledgeable and upbeat; the trainer, Simo, made the two days interesting and fun. I feel that i now have a good grasp on how to use Photoshop; Simo enabled us to share our questions and work throughout so i know what i have understood fully. Fully recommend!"
"We asked a lot from Lisa, to merge a beginners and advanced ppt course, with bepose requests, and it worked birlliantly! thank you."
"pre-sending all files and documents so that we had access really quickly to some tools and equipment to practise the keynote examples ourselves. Some key shortcuts that will stick in my mind and allow me to work more quickly and streamlined in the future. "
"showing step by step how to do each key function "
"Good examples, useful practical help. Professional and enthusiastic trainer."
"Engagement, examples, clear instructions, good pre-course emails to ensure everyone had the right set up. "
"Trainer was lovely and friendly. The vibe was relaxed and well paced. "
"Pacing the course, really clear explanations and time to actively practise using the software"
"Good pace, clear and understandable, tailored to my needs, friendly. Simo very knowledgeable. Thank you!"
"explanatation and examples were great"
"Rich was great and so passionate about his work. I definitely learned a lot. Thank you so much"
"Adapting to online training under the circumstances"
"Being patient and going through specific examples"
"This was a really inclusive course and made sure everyone understood each task and steps. It was well broken down and everyone had time to get up to speed"
"Allowing participants to practice, and going through every step.. "
"Very detailed instructions and made it customisable and relevant to our work."
"Attention to all students and excellent instruction and feedback."
"Ian was fantastic. The examples are very well laid out, and he took care to answer all of our questions along the way. I would highly recommend this and similar courses to anyone who wants to learn about the Adobe suite. "
"An excellent course overall, and a very friendly and helpful teacher!"
"Lynne was lovely and explained everything in great detail and answered all my questions. I just need time now to put everything into practice. Thanks so much, I really enjoyed it. "
"I thought the course has been very well adapted to online learning. This is my first online course, and I would definitely do online instructor-led courses in future."
"The trainer covered all topics and was willing to answer all my questions accurately. "
"Making the training course clear, even though it was a virtual course."
"Good prepared examples sent out ahead of the course and well set up online under the Covid circumstances!"
"Vicki was super friendly, very informative and made the experience really enjoyable! She answered any/all questions and made the course adaptable to my needs! Would recommend :)"
"Pasty Isles was an excellent teacher, very patient and explained things in a clear way, she made the course enjoyable! "
"Found the training so helpful, Simo explained everything really clearly and well, really enjoyed! "