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Using mail merge
• Creating the original letter
• Creating the address document
• Merging a letter or labels
• Merging a catalogue (eg: phone list)
• Filtering addresses
• Sorting specific data
Graphics
• Inserting Excel spreadsheets
• Inserting graphs and charts
• Drawing shapes
• Inserting SmartArt
• Inserting pictures
• Framing a picture
• Using Word Art
Working with long documents
• Using a master document
• Tips when creating long documents
• Inserting page numbers
• Formatting headers and footers
• Controlling pagination
• Creating an index
• Creating a table of contents
• Using outline
• Inserting QuickParts
• How to create footnotes
Using and creating styles
• When to use styles
• Editing a style
• Creating your own styles
• Creating keyboard shortcuts
Creating forms
• Form fields
• Form templates
Exporting from Word
• Save to the Web
• Document protection
• Information rights management
• Comparing documents
Reviewing
• Tracking changes
• Accepting/rejecting changes
"Very patient while we worked through examples and explained things clearly and simply."