Training Courses

Website Usability : Introduction

  4 reviews

One Day Course


When a visitor visits your website, your site must justify their time and attention as quickly as possible.

This course is designed to ensure your website maximises the impact of your content and achieves response times that will hold and maintain a visitor’s interest.

The course will allow you to avoid the common mistakes that cause site visitors to look for information elsewhere. You need no previous experience to attend this course.

  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £545 + VAT

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Course Outline

  • Introduction
    • Jakob Nielsen on usability

    Page design
    • LCD Design: screen, platforms, Browsers, CPU, User Choice
    • Meaning vs presentation
    • Response times
    • Working with CSS

    • Writing for the web
    • How people read online
    • Content is king
    • Paraphrasing
    • Scan-ability issues
    • Utilising page chunking
    • Efficient titles and headlines

    Video and audio
    • Incorporating video and audio
    • Video optimisation
    • Flash and HTML 5
    • The attention economy

    Site design
    • Do you need a home page?
    • User centred design
    • Metaphor and navigation
    • Visitors using mobiles
    • Responsive web design
  • Navigation
    • Three navigational rules
    • Three types of links
    • Linear navigation
    • Fisheye navigation
    • Breadcrumb navigation
    • Sacrifices to corporate Gods

    Search functions
    • Link vs search
    • Primary search interface
    • Infographics
    • Intelligent URL design
    • Understanding protocol
    • WWWhat?

    • Designing for disability
    • Text-only web
    • What is WAI?
    • Ageing
    • Globalisation issues
    • The global market
    • Cultural differences
    • Usability conclusion

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients

We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 13519 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed13519
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback

"Everyone is very friendly and the place has a warm atmosphere. I always learn loads when I am here."

"Used real world examples to illustrate points and issues"

"Staff were friendly, trainer was knowledgeable. There was a wide range of food at lunch, plenty of cakes and biscuits during the breaks."

"Delicious lunch and very friendly, helpful staff"