Our Improvement Courses

  109 reviews

CourseNext DatePrices From
   Conflict Resolution
   Customer Service
   Good Communication
   How to use Microsoft Teams
   How to use Zoom
   Leadership Introduction
   Management Introduction
   Managing Meetings
   Managing Teams Remotely
   Media Training for TV and Radio
   Mental Health First Aid
   Professional Telephone Skills
   Project Management Working Remotely
   Stress Management
   Team Working
   Time Management
   Working Remotely and Structuring your Day
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel more than 7 days before your course and there's no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients

We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 20709 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed20709
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Most Recent Comments

"Delivery, timing and service was very good"

"Donna is brilliant "

"thorough, professional, not boring"

"The trainer was very good."

"Donna is friendly, approachable, patient, clear, knowledgeable, and clearly very passionate"

"Fast response. The trainer was really good and knowledgable and worked together to solve work problems."

"Amenities, comfort, training material, examples, scheduling"

"1:1 Learning - great environment. Very effective and beneficial. "

"Adapting pace and style to fit audience"

"Communicating different techniques in a great way. "

"Good engagement with participants"

"Lots of good exercises and taking actions "

"Friendly trainer, easy to talk to and low pressure environment."

"Giving feedback on the exercises, keeping it interactive, very knowledgable, good templates and examples"

"The trainer was very engaging and managed to keep the full attention of the group for the entire day (no easy task) which made the training much more effective than other courses I've been on. "

"A lot was covered in a day which was great, Kate met the brief excellently and she had a good understanding of the company. "

"Very well planned programs, extremely good."

"I always enjoy doing courses here and today was the best yet. I feel I have plenty of points to take forward that will help me in my job and life in general."

"The trainer was exceptional. I learnt much more than I thought I would. "

"A good clearly constructed course, that was informative and interesting. Thanks"

"friendly, informative and professional staff. "

"Overall I have a very good training experience and would make recommendations to use Media Training again. Thank you "

"Getting the information across and being enthusiastic about the subject matter, while keeping things light and interesting."

"Knowledgeable trainer who was in control of the session."

"Chris was very good at talking to us, making us feel comfortable. he certainly knew his stuff and had had experiences, which helped us to take in what he was referring to."

"Trainer was great, green tea was appreciated."

"Turning the course into a relaxed open opportunity to discuss real issues"

"Understanding the needs of the group and went with the flow rather than being strict on what would have been the objectives"

"Communicating to team with advice."

"trainer was great. Environment was good."

"Ambience of venue and friendly reception. Food was good and I felt the undertaking was refreshingly direct. Very professional all around -congratulations."