Training Courses

Microsoft Outlook : Introduction

One Day Course

Overview

This is a one day course designed to help you improve your efficiency and enable you to use Microsoft Outlook to work more effectively individually or as one of a team of people sharing resources.

The course covers using Outlook as your email client, sending and receiving emails and faxes, scheduling meetings and online conferences and how Outlook can be used to facilitate working remotely.
You need no previous experience to attend this course.

  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

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    From £499 + VAT

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Course Outline

  • Introduction
    • The role of Outlook
    • The Navigating pane
    • The Reading pane

    Contacts
    • Creating new contacts
    • Contact details
    • Viewing contacts
    • Printing contacts
    • Letters to contacts
    • Creating new contact folders
    • Importing contact data

    Email
    • Configuration for email
    • New messages
    • Creating distribution lists
    • Attaching files
    • Forwarding mail
    • Organising your messages
    • Setting up a new mailbox
    • Junk email filter
    • The Safe Senders list
    • The Safe Recipients list
    • Enhanced privacy features
    • Information rights management
  • Tasks
    • Creating tasks
    • Recurring tasks
    • Receiving a task
    • Viewing tasks
    • Setting reminders
    • Updating task status
    • Setting task priorities
    • Assigning task categories
    • Assigning a task to a contact

    Journal
    • What does it do?
    • Manually entering events
    • Automatically entering events
    • Changing journal views
    • Locating events
    • Using mail merge
    • Creating new contacts folders
    • Networking issues

    Calendar
    • Creating an appointment
    • Entering recurring appointments
    • Setting meetings
    • Using the meeting planner
    • Side-by-side calendars

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
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Our Clients


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We know that choosing the best course can be difficult, maybe the thoughts of the 13545 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed13545
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback


"Great classrooms, great content, lovely staff"

"Knowledge and real life examples relevant to my brand"

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"Informative, engaging and good energy throughout the day"

"fantastic teaching, so helpful and so happy to help. "

"Very knowledgeable"

"Very personable and knowledgeable - super friendly"

"Great training and lovely lunch"

"Trainer was very relaxed and thoughtfull"

"Excellent - thank you."

"Very welcoming, friendly and knowledgeable. "

"Food and drink especially good"

"Knowledgeable and engaging trainer. "

"Happy with everything."

"Lovely facilities, very friendly, professional and knowledgeable staff. Very enjoyable day."

"I think my feedback score speaks for itself :)! "

"Trainer explained everything clearly and went through things at a manageable pace. Really enjoyed the course, Simon was great. "

"very happy and enthusiastic staff"

"I think every aspect of the training has be fantastic. Standout for me was the breath of subjects covered in the two days."

"Everything. I think the group sizes are excellent as it gave Ricardo time to help everyone individually if needed without slowing anything down. Ricardo had great knowledge and had the answer for any query fired his way!"

"good at explaining what the tools were made to do in great detail. Took time to show you how to do it as well."

"I really liked the additional information of the the short cuts. This will really help me speed up my work in the future"

"Teaching quality and great staff "

"Very pleased with everything."

"Giving extensive knowledge of the subject area and loads of tips on how to improve on the area. "

"Excellent all round experience"

"Everything else I thought was run brilliantly and the teacher was excellent."

"Very knowledgable and adapted to what we needed in relation to our workflow."

"Everything was good especially the food! Loved the course! Have been coached properly and feel more confident."

"Everything. Love training here."