Training Courses

Microsoft Outlook : Introduction

One Day Course

Overview

This is a one day course designed to help you improve your efficiency and enable you to use Microsoft Outlook to work more effectively individually or as one of a team of people sharing resources.

The course covers using Outlook as your email client, sending and receiving emails and faxes, scheduling meetings and online conferences and how Outlook can be used to facilitate working remotely.
You need no previous experience to attend this course.

  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £475 + VAT

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Course Outline

  • Introduction
    • The role of Outlook
    • The Navigating pane
    • The Reading pane

    Contacts
    • Creating new contacts
    • Contact details
    • Viewing contacts
    • Printing contacts
    • Letters to contacts
    • Creating new contact folders
    • Importing contact data

    Email
    • Configuration for email
    • New messages
    • Creating distribution lists
    • Attaching files
    • Forwarding mail
    • Organising your messages
    • Setting up a new mailbox
    • Junk email filter
    • The Safe Senders list
    • The Safe Recipients list
    • Enhanced privacy features
    • Information rights management
  • Tasks
    • Creating tasks
    • Recurring tasks
    • Receiving a task
    • Viewing tasks
    • Setting reminders
    • Updating task status
    • Setting task priorities
    • Assigning task categories
    • Assigning a task to a contact

    Journal
    • What does it do?
    • Manually entering events
    • Automatically entering events
    • Changing journal views
    • Locating events
    • Using mail merge
    • Creating new contacts folders
    • Networking issues

    Calendar
    • Creating an appointment
    • Entering recurring appointments
    • Setting meetings
    • Using the meeting planner
    • Side-by-side calendars

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients


We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 12227 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed12227
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback


"Donna was amazing, so knowledgeable and friendly and completely tailored the course to our specific needs. I feel excited to give presentations!"

"It was a really tailored and personalised training, with lots of great feedback. It was good to be a small group too!"

"Good tips and tricks, the explanation from the trainer was really clear"

"Went back over most important skills to cement them"

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"Really good at giving us content to work with and letting us have a go ourselves. Always on hand to help when we got stuck and offer advice on our work. Also the Q&A session at the end was helpful as it covered anything else we had missed in the training. "

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"Lots of information and good practical learning exercises"

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"Food is great, Piers is a great teacher and the facilities are good"

"Answering lots of different and varied questions on the spot!"

"Pace of training was excellent. Consideration of questions from participants was good. Content was clear and interesting."

"Environment, knowledge and patience of the teacher. "

"personal advice/help, and amazing facilities"

"Great food, Piers was very knowledgeable, I learnt a lot I can immediately put into practice"

"TRAINER WAS PATIENT AND EXPLAINED WELL"

"Inspiring me into excel - I'm excited to start putting data together and building some graphs! "

"It was a very enjoyable experience with a very knowledgeable trainer. "

"Great examples of good design"

"Friendly trainer"

"Great explanation, really good training day"

"Very friendly trainer"

"Lots of resources! "

"Friendly environment and effective use of time in courses."

"Matt had loads of patience, I felt really comfortable asking lots of questions even though I felt my knowledge was more basic than that of the other people attending the course. "

"Very knowledgeable and high level classes"

"FOOD! Friendly staff. Loved how the teacher related new skills to our actual work so we could see how we could apply it"

"Facilities and trainers were really great, lunch was good and it was nice to have so many snacks!"

"Very insightful, never to quick and easy to follow"

"organization, the teacher was proffessional, good approach, nice atmosphere, small group"