Training Courses

Microsoft Outlook : Introduction

One Day Course

Overview

This is a one day course designed to help you improve your efficiency and enable you to use Microsoft Outlook to work more effectively individually or as one of a team of people sharing resources.

The course covers using Outlook as your email client, sending and receiving emails and faxes, scheduling meetings and online conferences and how Outlook can be used to facilitate working remotely.

What are the five things you will get out of this course?
• Create new Messages, add Attachments and recall Messages
• Add Contacts and use contacts in a Mail Merge
• Create Appointments and Meetings in the Calendar
• Create and Assign tasks and set Reminders
• Organise information using the Journal and Search Folders



You need no previous experience to attend this course.

  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £499 + VAT per day

    Enquire Here

Course Outline

  • Introduction
    • The role of Outlook
    • The Navigating pane
    • The Reading pane

    Contacts
    • Creating new contacts
    • Contact details
    • Viewing contacts
    • Printing contacts
    • Letters to contacts
    • Creating new contact folders
    • Importing contact data

    Email
    • Configuration for email
    • New messages
    • Creating distribution lists
    • Attaching files
    • Forwarding mail
    • Organising your messages
    • Setting up a new mailbox
    • Junk email filter
    • The Safe Senders list
    • The Safe Recipients list
    • Enhanced privacy features
    • Information rights management
  • Tasks
    • Creating tasks
    • Recurring tasks
    • Receiving a task
    • Viewing tasks
    • Setting reminders
    • Updating task status
    • Setting task priorities
    • Assigning task categories
    • Assigning a task to a contact

    Journal
    • What does it do?
    • Manually entering events
    • Automatically entering events
    • Changing journal views
    • Locating events
    • Using mail merge
    • Creating new contacts folders
    • Networking issues

    Calendar
    • Creating an appointment
    • Entering recurring appointments
    • Setting meetings
    • Using the meeting planner
    • Side-by-side calendars

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel more than 7 days before your course and there's no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients


We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 20137 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed20137
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback


"Very good explanations of how to do everything, great tutorials and step by step tasks "

"Overall knowledge was fab! Examples of good site to reference to :) "

"Catering was good, staff were friendly, teacher was good and entertaining."

"Training session extremely useful"

"Trainer was very good and pleasant to work with"

"Welcoming, great equipment, lovely people, great course options"

"Overall running of the course was really excellent and Rebecca taught us really well"

"Rob is super awesome, please give him a raise. "

"Training in general is good and the teacher is very good/excellent as it is explaining real cases in the industry. "

"Putting the training into real life scenarios"

"Food and facility really good!"

"Great training as always"

"Jake the trainer was great! "

"A thorough overview that was at once comprehensive and in depth"

"Very nice and friendly staff, knowledgeable teacher, size class was awesome. Very hands on training and things I could implement immediately. "

"Small classroom size, so practically one on one tutorials are provided."

"Welcoming into the building, organisation, refreshments all great. Training was relevant and interesting and there was lots of interaction and time for questions. Michael was very personable and worked hard to understand our business and therefore our requirements - I felt that all of my objectives were met"

"Everything and lunch here is always amazing! "

"Listening, tailoring specifically to various situations, hands-on clear details and information, great training"

"trainer was very knowledgeable"

"giving us regular breaks as there was a lot to take in. The trainer Rich was really nice. It was also a nice working space. "

"Trainer explained everything incredibly well."

"friendly and attentive staff and trainers, created and facilitated a informative working environment. Great lunch "

"The course was really useful"

"Organisation of booking onto course, very organised sessions, looking after all students and teaching is very good, "

"all very good, thanks"

"very friendly and welcomibg"

"The staff were all very knowledgeable and organized. "

"The course was clearly explained and Ivan was very patient with the annoying questions!"

"Friendliness, efficiency and professionalism. "