Training Courses

Microsoft Outlook : Introduction

One Day Course

Overview

This is a one day course designed to help you improve your efficiency and enable you to use Microsoft Outlook to work more effectively individually or as one of a team of people sharing resources.

The course covers using Outlook as your email client, sending and receiving emails and faxes, scheduling meetings and online conferences and how Outlook can be used to facilitate working remotely.

What are the five things you will get out of this course?
• Create new Messages, add Attachments and recall Messages
• Add Contacts and use contacts in a Mail Merge
• Create Appointments and Meetings in the Calendar
• Create and Assign tasks and set Reminders
• Organise information using the Journal and Search Folders



You need no previous experience to attend this course.

  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £499 + VAT per day

    Enquire Here

Course Outline

  • Introduction
    • The role of Outlook
    • The Navigating pane
    • The Reading pane

    Contacts
    • Creating new contacts
    • Contact details
    • Viewing contacts
    • Printing contacts
    • Letters to contacts
    • Creating new contact folders
    • Importing contact data

    Email
    • Configuration for email
    • New messages
    • Creating distribution lists
    • Attaching files
    • Forwarding mail
    • Organising your messages
    • Setting up a new mailbox
    • Junk email filter
    • The Safe Senders list
    • The Safe Recipients list
    • Enhanced privacy features
    • Information rights management
  • Tasks
    • Creating tasks
    • Recurring tasks
    • Receiving a task
    • Viewing tasks
    • Setting reminders
    • Updating task status
    • Setting task priorities
    • Assigning task categories
    • Assigning a task to a contact

    Journal
    • What does it do?
    • Manually entering events
    • Automatically entering events
    • Changing journal views
    • Locating events
    • Using mail merge
    • Creating new contacts folders
    • Networking issues

    Calendar
    • Creating an appointment
    • Entering recurring appointments
    • Setting meetings
    • Using the meeting planner
    • Side-by-side calendars

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients


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We know that choosing the best course can be difficult, maybe the thoughts of the 18704 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed18704
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback


"great facilities, very informative, and welcoming"

"Split the training into good sections, i.e. session, break, session, lunch, session, break, session. Made it easy to stay focused and not become bored!"

Marshall E-Learning - 22nd November

"Really friendly staff"

"feeding the participants ;) as well as warm and welcoming approach ! and of course ... a very knowledgeable trainer ! "

"Welcome. Good vibe."

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"good explanations and useful tips"

"Equipment, content, facilities on site. Friendly & helpful staff Look forward to more courses "

"Trainer was very good at explaining techniques and useful shortcuts to us all. Really enjoyed the course."

"Really well organised, friendly team, excellent lunch and facilities! Peter was very knowledgable and tried to cater for all of the abilities. Thank you."

"I loved the fact that all students in the class got one to one attention and all questions were answered by Rob. I have left feeling like I know more about the programme than when I joined."

"Good at explaining things in detail. Excellent at giving examples. Answered any questions that i had. Taught us the areas of the programme that we needed to improve, no time wasting with things we already knew (which sometimes happens on courses elsewhere)! overall learnt some good tricks + tips and would highly recommend"

"absolutely everything! everything was really well explained and the course outline was well adjusted for our individual needs with regular references to how we would individually want to use that feature"

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"teaching us very valuable skills to improve the quality of our presentations"

"relaxed atmosphere"

"Taking time and listening to each of our individual needs"

"Very helpful and knowledgeable and could help with any aspect you wanted."

"Instructor was very friendly and knowledgeable. Course was very well organised and structured. "

"Explanation was really clear and the tutor was very patient "

"Very good trainer I enjoyed the day"

"Lots of exercises, great examples from day to day life that I did not know about."

"Good class size, it's small so everyone gets to speak."

"Nice clean office"

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"The structure and relevance of the course was good and has given me the ability to go away and practice and develop myself with this tool."

"Very engaging trainer"

"One of the best trainers I've met so far. She has a drive, amazing experience and knowledge in the field. I've got great insights and practical examples on different theoretical terms that I've learnt. Very useful course for people interested in launching in ecommerce."

"Excellent and useful course"