Course Dates | Venue | Price | ||
---|---|---|---|---|
Online | £329 + VAT save £70 | |||
London Bridge | £329 + VAT save £70 | |||
Online | £399 + VAT | |||
London Bridge | £399 + VAT | |||
Online | £399 + VAT | |||
London Bridge | £399 + VAT | |||
Online | £399 + VAT | |||
London Bridge | £399 + VAT | |||
Online | £399 + VAT | |||
London Bridge | £399 + VAT | |||
Online | £399 + VAT | |||
London Bridge | £399 + VAT | |||
Online | £399 + VAT | |||
London Bridge | £399 + VAT | |||
Online | £399 + VAT | |||
London Bridge | £399 + VAT |
Interviews vs Conversations
• How interviews and conversations differ
• Developing an effective interview technique
Preparing for an Interview
• Essential preparation
• What to research and how to research it
Discovering the Angle
• Choosing an angle for the interview
• Establishing credibility and building rapport
• Structuring your questions
• Maintaining the angle
• Using body language during the interview
The Interview Arc
• What is the interview arc and how does it function?
• Staying focused during an interview
Different Types of Interviewing Techniques
• Phone, email and face to face
• Advantages and disadvantages of each
• Adapting your interview style for each medium
• Avoiding closed answers
Transcribing
• Notes or recording?
• Organising your interview notes - what to use and what to throw away
Using Quotes
• How to obtain quotes from an interview effectively and ethically
• On or off the record?
• Legal implications
The Difficult Interview
• How to deal with reluctant or difficult interviewees
The Art of the 10 Minute Interview
• Getting the maximum from minimum time
• Using the Q&A profile structure
• Keeping them talking right to the end
Questions and answers
"Helen has made me feel so much more confident with interviewing people!"