Introduction

• What is team working?

• Why positive and productive teams produce better results

The balanced team

• The different personality types required in a balanced team

• The differing roles required in effective teams

• How individual talents contribute different strengths and skill sets to a team

• What makes a high performing team?

Responsibilities

• The role and responsibilities of the team leader

• The responsibilities of the individual team members

Setting objectives

• Sharing a team vision

• Personal and team objectives

• Defining individual and team scope and expectations

Developing the team

• Developing effective team and personal communication skills

• Values for effective team working

• Understanding the dynamics within a team

• Improving team working and team motivation

Team leadership

• Identifying your own preferred team leadership style

• Understanding how your style impacts the team

• Identifying specific action to improve your team leadership

• Understanding the stages of team development

• Developing a plan to improve team development

Effective Communication within a team

• Personal communication skills

• What is good team communication?

• Handling conflict and clashes

• The importance of assertiveness

Questions and Answers