Training Courses

Microsoft Outlook : Introduction

One Day Course

Overview

This is a one day course designed to help you improve your efficiency and enable you to use Microsoft Outlook to work more effectively individually or as one of a team of people sharing resources.

The course covers using Outlook as your email client, sending and receiving emails and faxes, scheduling meetings and online conferences and how Outlook can be used to facilitate working remotely.
You need no previous experience to attend this course.

  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £475 + VAT

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Course Outline

  • Introduction
    • The role of Outlook
    • The Navigating pane
    • The Reading pane

    Contacts
    • Creating new contacts
    • Contact details
    • Viewing contacts
    • Printing contacts
    • Letters to contacts
    • Creating new contact folders
    • Importing contact data

    Email
    • Configuration for email
    • New messages
    • Creating distribution lists
    • Attaching files
    • Forwarding mail
    • Organising your messages
    • Setting up a new mailbox
    • Junk email filter
    • The Safe Senders list
    • The Safe Recipients list
    • Enhanced privacy features
    • Information rights management
  • Tasks
    • Creating tasks
    • Recurring tasks
    • Receiving a task
    • Viewing tasks
    • Setting reminders
    • Updating task status
    • Setting task priorities
    • Assigning task categories
    • Assigning a task to a contact

    Journal
    • What does it do?
    • Manually entering events
    • Automatically entering events
    • Changing journal views
    • Locating events
    • Using mail merge
    • Creating new contacts folders
    • Networking issues

    Calendar
    • Creating an appointment
    • Entering recurring appointments
    • Setting meetings
    • Using the meeting planner
    • Side-by-side calendars

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients


We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 10159 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed10159
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.7 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback


"The environment is really conducive to learning; the trainer was excellent and it's lovely to have a good lunch!"

"Simple and concise explanations across a broad range of subjects for a very mixed-ability group - very fun, useful, and informative."

"It was all great!"

"Simon was fantastic, very personable and knowledgeable. I am leaving today with a lot more confidence and understanding. Plus, lunch was great!"

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"Very friendly"

"Very knowledgeable and friendly - from the reception to the trainer. Lunch was lovely. "

"Engaging and care, Tom was very attentive"

"Our trainer Tom was absolutely fantastic! Very knowledgeable and fun. The environment was really nice. I would highly recommend this facility for training :) Thank you very much"

"The knowledge the trainer had was amazing "

"lots of practical examples, engaging trainer with great energy, lots of interaction and exercises, relevant to my role"

"Some fantastic real life examples"

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"Making some thing quite difficult very suitable "

"Really good at explaining the basics for someone who has never really used AdWords before. I feel like I learnt a lot and we went pretty in-depth, despite not knowing much before the course began"

"Very well explained, excellent detail. Would thoroughly recommend "

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"Good trainer"

"Great communication and open for all attendees to ask questions - better 1-2-1 time with the trainer :) very knowledgeable. "

"All great, thank you."

"Working specifically with each attendee to make sure they got what they needed out of it"

"Describing the importance of developing a good narrative for the story which will then be nade into an infographi, the importance of choosing the key data to support your messages and putting further thought into developing the infographic as a whole and not just a visual tool."

"Customer service and knowledgeable trainer. "

"So friendly and organised. Thanks you "

"Making me feel comfortable, great refreshments, super friendly and helpful staff"

"All good "

"Peter was excellent, he took time to make the course bespoke and deal with all of our somewhat obscure questions! I would highly recommend the InDesign course to other companies... And lunch was great!"