Business Skills courses London
Attend our Business Skills courses in London. All our courses are run at our two London centres or onsite at your office by arrangement.
We can provide courses on all versions of Business Skills. In addition we also run private courses tailored to your exact requirements.
Contact us on 020 7713 7179 for any questions you might have regarding any of our Business Skills courses or any of the courses on our website.
Professional Telephone Skills
Professional Telephone Skills
Communicating by phone is a requires very different skills to dealing with people face to face. This course will ensure you create a positive impression and understand how to communicate efficiently and effectively when using the telephone.
During this practical one day course, you will also learn to deal with enquiries and take messages quickly and effectively, how to listen and understand what the caller is saying and how to deal with difficult people and sales calls in a polite and professional manner.
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Time Management
Time Management
This is a one day course which will teach you how to manage your time effectively. You will learn to clarify goals and objectives and how to prioritise them.
You will study a variety of causes of procrastination and apply relevant techniques to overcome them as well as learning to adopt appropriate strategies for dealing with interruptions.
Finally by identifying your own particular time wasters you will be able to look at differnet strategies to adopt to eliminate them from your work pattern.
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Managing Meetings
Managing Meetings
It is estimated that many managers spend as much as 50% of their time in meetings, yet many meetings are unfocused and a waste of time. However, a well run meeting is a key business tool - whether you need to convey a message, gather feedback or motivate colleagues and staff, it is important to ensure your meeting is well run and productive.
By ensuring your meetings are focused, relevant and well prepared you lay the groundwork for a positive outcome and dynamism from the participants. This one day course is designed for anyone who leads formal or informal meetings and wishes to improve their skills.
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