OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X 10.8 (Mountain Lion). This course is designed to give you a tour of the breadth and functionality of OS X Mountain Lion and the best methods for effectively supporting users of OS X Mountain Lion. The course is a combination of lectures and practical, hands-on study exercises that provide real-world experience.
This is the official, Apple Authorised course for Help desk specialists, service technicians and anyone who manages networks, computer labs or supports Mac users.
Having completed this course, you can take the Apple Certified Support Professional (ACSP) 10.8 exam at Media Training. You should have a working knowledge of using a Mac and some basic troubleshooting experience.
One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.
We offer a free consultation service to help work out every detail and build the perfect course for you.
Media Training is the UK's largest provider of Apple authorised training courses.
We offer over 200 classroom based training courses in design, web, video, marketing, writing and business skills.
127-129 Great Suffolk Street,
Are you a freelancer or a registered charity?
You could qualify for up to
Tell us when you reserve.
We know training inside out. We can advise you on all the options to make sure you get the best possible course.
We're the UK's largest Adobe Authorised centre. Our trainers are accredited with vast industry experience.
Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive on your course.
We don't say goodbye when you leave the centre. We'll be around to answer your questions when you need us.
We provide a lovely onsite lunch so you can relax. We won't send you out to the shops with a voucher.
Really informative, clear and concise, I would definitely recommend this course to a colleague.
Flexible and informative .
Flexible to the needs of our group, while structured so that it made sense. Lots of fun!.
Professional and friendly approach.
The course covered all of my questions and highlighted new ones.
After your course we won't leave you hanging. If you forget something you covered, call us and one of our expert trainers will get you back up and running.
At the end of the course you'll be provided with comprehensive course notes to use when you get back to the office. You also receive a certificate of attendence.
Skills videos, tutorials and articles created by our expert trainers are regularly posted on our site. These will keep you inspired and help polish your skills.
Want us to send tutorials and discounts to you every month without lifting a finger? Subscribe and you'll never miss another offer, how to guide or video tutorial.