Understanding stress

• What is stress and why do humans get stressed?

• Understanding how stress relates to pressure

• The effects of stress

• Different sources of stress

Recognising personal stress

• Identifying factors which can create pressure and stress

• Looking at personal time management, information overload, and other stressful situations

• Identifying the symptoms and effects of pressurised situations

• Understanding your stress response

Coping strategies at work and at home

• Recognising and managing pressurised situations

• Different strategies to manage personal pressurised situations

• Selecting your own strategies for different situations

• Implementing personal coping strategies

• Building resilience

Managing your stress levels

• Using the PACR model

• Basic Mindfulness Techniques

Managing stress at work with an action plan

• Why use an Action Plan?

• Delegates will then create a work action plan showing how strategies can be implemented to prevent and minimise pressurised situations for themselves and their team

Questions and Answers