Mac OS X Support Essentials 10.7 is a three day, practical course that provides an in-depth exploration of troubleshooting on Mac OS X. This Apple authorised course is designed to give you a tour of the breadth of functionality of OS X and provide the best methods for effectively supporting users of Mac OS X systems.
This course outline is designed for users of Mac OS X 10.7 (Lion). The course explores the exciting new features in Lion; the new install paradigm, Autosave and Restore, Restore Partitions, together with an overview of some of the new interface enhancements such as Mission Control, full-screen apps and gestures.
This course is for helpdesk specialists, technical co-ordinators, service technicians and others who support Mac OS X customers and users. This includes IT and helpdesk personnel in creative and publishing environments and technical personnel or power users who manage networks of OS X systems for their organisation.
Having completed this course, you can take the Mac OS X 10.7 Support Essentials exam at Media Training when it becomes available later this year. You should be a competent Macintosh or Windows user (with working knowledge of the Mac) with some basic troubleshooting experience.
One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.
We offer a free consultation service to help work out every detail and build the perfect course for you.
Media Training is the UK's largest provider of Apple authorised training courses.
We offer over 200 classroom based training courses in design, web, video, marketing, writing and business skills.
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Really informative, clear and concise, I would definitely recommend this course to a colleague.
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The course covered all of my questions and highlighted new ones.
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