Mac OS X Support Essentials 10.7 is a three day, practical course that provides an in-depth exploration of troubleshooting on Mac OS X. This Apple authorised course is designed to give you a tour of the breadth of functionality of OS X and provide the best methods for effectively supporting users of Mac OS X systems.
This course outline is designed for users of Mac OS X 10.7 (Lion). The course explores the exciting new features in Lion; the new install paradigm, Autosave and Restore, Restore Partitions, together with an overview of some of the new interface enhancements such as Mission Control, full-screen apps and gestures.
This course is for helpdesk specialists, technical co-ordinators, service technicians and others who support Mac OS X customers and users. This includes IT and helpdesk personnel in creative and publishing environments and technical personnel or power users who manage networks of OS X systems for their organisation.
Having completed this course, you can take the Mac OS X 10.7 Support Essentials exam at Media Training when it becomes available later this year. You should be a competent Macintosh or Windows user (with working knowledge of the Mac) with some basic troubleshooting experience.
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Media Training is the UK's largest provider of Apple authorised training courses.
We offer over 200 classroom based training courses in design, web, video, marketing, writing and business skills.
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