"The information and knowledge Patsy has is great! "
"Detailed feedback, tailoring advice to different types of copy."
"Piers ensured that the training was personalised to each individuals needs, and the course has been extremely beneficial. "
"Excellent trainer, provided some really useful tips and shared his knowledge and personal tips well. I picked up some useful tips and could see a clear improvement from the mornings exercise to the afternoons. "
"Engaging, flexible & relevant"
"Personalising the course, accommodating going off the beaten track, lunch"
"Good number of breaks and keeping the session interesting."
"The practice sessions were really useful, as well as watching back the videos of ourselves."
"The facilities and customer service was great!"
"Clear and practical feedback, which will have real impact on day to day working!"
"Relevance and messaging. Impartial reviewing of approach and outputs."
"In depth discussion of particular points, familiarity with our org's material in advance. Venue staff extremely friendly and helpful."
"Tailoring the course to the needs of the group; the trainer, Piers, gave very constructive criticism as well. The general vibe of the surroundings also made me feel instantly comfortable. "
"Enjoyed the fact it was a PowerPoint-less learning environment, in a small group. We were all encouraged to share real life case studies and work on tasks that were relevant to TfL. The session was the just the right pace, right amount of breaks. Facilitator valued our contributions and everything we discussed had purpose and meaning. Pitched at the right level and would definitely go on one of Patsy's courses again "
"Very knowledgable and great teaching style. Great at adapting on the fly. "
"Really friendly, approachable trainer. Enjoyed small group. Relevant examples. Good length."
"Providing intensive overview of microsoft project. Course was intended as 2 day but was condensed into 1 day for effectiveness and efficiency which I found beneficial"
"The receptionist when I came in early was very nice and helpful. Food was very good, and the pace the trainer set felt relaxed yet not like we wasted time."
"All clearly explained. Tom was friendly and knowledgeable and made the learning process a pleasure"
"Pitched just right for audience and very helpful"
"Thorough and good examples"
"Piers was brilliant, it was really enjoyable!"
"Explaining when certain instances of punctuation/grammar should be used. Breaking down the process of proofreading."
"Very friendly and approachable trainer which made the course very enjoyable "
"Very friendly, good exercises and worksheets "
"I thoroughly enjoyed the course. The examples given were very useful and amusing at times. The course has made me rethink how I tackle proofreading tasks and hopefully has improved my skills."
"Everything was explained clearly with great examples. The trainer was knowledgeable and friendly. The exercises were well structured and seemed relevant to the types of communications we use in our day-to-day business activities."
"Trainer was great, knowledgable and super friendly."
"Organisation, structure and courses. Very satisfied. "
"Really great and personable, the tests were a nice touch!"
"Patsy was warm, friendly and engaging. We trusted that she knew her subject matter and had the answers to our questions."
"Enthusiastic and very patient. Very good with individual attention when you get stuck."
"Tom made the course really fun and i felt that i learnt a lot. The catering and environment was very pleasant. A very enjoyable day.."
"Great facilities and classroom set up was great. Trainer was friendly, enthusiastic and knowledgeable."
"Clear and interesting session."
"The delivery was engaging. I found it helpful to work through practical examples "
"Helen gave me the tools I was expecting. She was brilliant!"
"Location of the venue. The staff are very friendly."
"Rob was great at assessing our very specific needs as a team at the beginning of the day and then translated that into the functionality of Captivate that we needed to cover to get to deliver the types of e-learning we want to provide. I was very impressed indeed with his knowledge and his ability to understand what we required."
"Excellent - very informative - worth every penny!!!
"Running the session to our needs. Thank you."
"The knowledge and flexibility of the trainer were excellent. Also being able to tailor the course to our requirements/experience, both before and on the day."
"Excellent knowledge from Rob - he was flexible, made the course funny with his humor and was happy to answer on questions. I have learnt a lot from this day. lots of tips and features i dint know existed. I found all the info on Templates and Themes very useful and could save me a lot of time in the future."
"the knowledge of the product and style of delivering the training course. "
"Very adaptable to my needs. Rob took the trouble to ensure that he knew what I required, and was then able to demonstrate the tools I needed from within Captivate. Also appreciated the additional background knowledge that will assist my projects."
"Very good course, well tailored and time for plenty of questions. Have lots of tips to go back with and feel confident about approach to writing"
"Clear instruction. Happy to help when we had questions and got distracted and managed to bring us all back on track with the course"
"Wonderful overall experience - would definitely recommend this course!"